We are looking for a reliable and professional Virtual Receptionist to be the first point of contact for our clients and visitors. This role involves handling calls, scheduling appointments and providing general administrative support, all while maintaining a friendly and helpful demeanor. The ideal candidate is organized, tech-savvy and able to manage multiple tasks efficiently from a remote location.
Responsibilities
• Answer and route incoming calls promptly and professionally
• Schedule and manage appointments and meetings for staff or clients
• Respond to emails and messages in a timely manner
• Greet and assist virtual visitors or clients through online platforms
• Maintain and update contact lists and databases
• Handle administrative tasks such as document preparation and filing
• Take accurate messages and ensure they are delivered to the appropriate person
• Coordinate with team members to ensure smooth office operations
• Provide general support to staff and assist with daily tasks as needed
• Maintain confidentiality and professionalism at all times
Optional Qualifications
• Previous experience as a receptionist or administrative assistant is helpful
• Familiarity with phone systems, scheduling software and video conferencing tools
• Strong communication and organizational skills
• Ability to work independently and manage time effectively
Top Skills
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
