The Virtual Assistant will assist with customer onboarding, respond to client requests, address ordering issues, and support team tasks.
This is a remote position.
- Working hours will be Mon to Fri 4:00pm to 11:00pm, Saturday - 4:00pm to 8:00pm (EST) and Sundays will be off
- To help with onboarding customers.
- Responding to client requests.
- Reaching out to customers having ordering issues.
- Work closely with team members to complete tasks. Lead generation
Requirements
- Strong English written and verbal communication skills.
- Organizing client files using Zoho Workdrive & Google Drive and Zoho CRM
- Presentation preparation in Zoho Presentation & Google Slides
- Candidate with experience from IT background will be preferred
Benefits
- Friendly Environment
- Guaranteed Growth
- Flexible work environment
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
