Vice President of Products, Financials Business

About the role

You will lead the Financials Product team for Blackbaud including direct management of product managers to define global product strategy, end-to-end product vision and roadmaps that guide all areas of Blackbaud in delivering on customer value. You will lead a matrixed team comprising of Engineering, Products, Customer Success, Sales, and Marketing to strengthen our retention, go-to-market and technology strategies while relentlessly communicating what and why behind our prioritized investments. You are an expert in business case development, an influencer and an orchestrator who balances priorities to deliver results while also delivering continuous improvement. In short, you are the “leader of the Financials business.”

About the Financials & Grantmaking Portfolio
With around ~125M USD plus in revenue, the Financials Portfolio provides end-to-end finance capabilities to our customers including Accounting, General Ledger, Accounts Payable/Receivable as well as a Grants Portal, Compliance capabilities, Awards Management and Outcomes. It integrates with a rich partner ecosystem comprising payments, expense management solutions, among others. The immediate focus for this leadership role is:
•Grow the revenue double digits while driving bookings and retention with the goal of doubling the business by 2030.
•Explore market expansion opportunities to lead Blackbaud into a leadership position in Financial Accounting.
•Adopt and leverage AI to deliver a world class modern solution high on quality and user experience that optimizes inventory management (COGS).
•Adopt and practice an agile (SAFe driven) the Product Development model.

What you’ll do
•Lead, coach, and develop a high performing team of product managers at all levels.
•Translate customer needs and technical capabilities into a coherent market strategy and prioritized portfolio of products and services.
•Drive our product organization to take a metrics-driven, financial, and adoption-oriented approach to prioritization and investment decisions.
•Ensure clear functional, non-functional, and non-negotiable specifications are developed for all areas of the product and services portfolio and monitor product development from discovery through delivery and implementation.
•Partner with peers in Engineering, Infrastructure, PMO, Product Marketing, Customer Success, Sales, and other functions to drive world class execution of the roadmap.
•Define opportunities for new markets through identification of gaps and align Buy-Build-Partner Strategies and roadmaps to fill in gaps.
•Pricing and solution packaging - Be the catalyst for innovative solutions which solve needs and problems our customers do not even know they have.
•Work with Executive Leadership and peers to establish strategy and execution plans.
•Manage the P&L for Financials business.
•Evaluate new technologies to determine feasibility and desirability of integrating those capabilities into the portfolio.
•Create, implement, and drive business processes, system improvements, and new practices with a relentless focus on continuous improvement.

What you’ll bring

•15+ years of experience managing and developing digital products demonstrated via experience in software, technology, and/or consulting.
•Familiarity with Financials and/or Accounting software market.
•Executive presence to connect and communicate directly with CFOs and industry’s top CPAs.
•10+ years building and nurturing high performing teams.
•Experience in handling double digit growth for a 100M+ dollar business.
•Ability to drive business outcomes and collaboration across product and engineering teams.
•Demonstrated thought leadership and able to influence at all levels in the organization in a highly matrixed structure.
•P&L Management experience.
•Strong product intuition and user empathy.
•Deep experience in digital product development.
•Strong in analytics, structured, data-driven and have good interpersonal skills.
•Thrives in a fast-paced, product-oriented environment and can meet deadlines under tight time constraints.
•Strong product manager and have experience in leading cross-functional teams and motivate them to go the extra mile.
•Ability to manage and prioritize dozens of requirements, deadlines, and projects.
•Experienced in conducting user research, usability testing, A/B testing, rapid prototyping, and analytics.
•Deep Knowledge of Lean and Agile software development processes.
Competencies you'll possess
•Learning Agility – you lead with curiosity and an insatiable desire to learn. You proactively seek feedback and build learning into all that you do. As a leader, you create a culture around you where employees can grow and rise to meet new challenges on behalf of our customers.
•Customer Focused – you understand your customers and seek to drive value in all that you do on their behalf. As a leader, you create a culture where customer value is in the DNA of your organization.
•Drive for Results – you get the right things done on behalf of your customers and your team. You ensure that you are balancing priorities to deliver scalable, secure, available, and cost-effective solutions that solve the most important customer challenges. As a leader, you create culture where everyone knows the priorities and are measuring progress toward clear goals.
•Passion for People – you are a servant leader who knows that people are innately capable and full of potential. You know their strengths and opportunities for growth as well as understand their aspirations. You know what the business needs. As a senior leader, you blend this understanding into clear goals, development plans and experiences that unlock the full potential of your team. You don’t shy away from difficult conversations and thrive on seeing others grow and develop. You make others great.
•Transformation – you are a servant leader who knows that people are innately capable and full of potential. You also know that culture and coaching need constant attention, practice, and patience. As a leader, you engage your team in change by setting a clear vision for the future and helping all members of the team navigate toward that vision together.
•Strategic Thinking & Leadership – you think critically about the long-term variables that will influence the business, what our customers need and what your team needs. You make decisions with the big picture in mind and anticipate both opportunities and threats and balancing stakeholder perspectives. As a leader, you have the conviction to plot a course that may be immediately challenging but leads Blackbaud to a place where we can thrive in the future.

Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube ​

Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture.  Blackbaud supports hiring and career development for all roles from the location you are in today!

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.