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Givzey

Version2.ai Operations Specialist

Reposted 22 Days Ago
Remote
Hiring Remotely in United States
Entry level
Remote
Hiring Remotely in United States
Entry level
Manage back-end operations of an AI-powered autonomous fundraising system, including human-in-the-loop review, AI training, knowledgebase development, documentation, onboarding, basic website/content support, third-party platform coordination, JIRA issue reporting, and customer troubleshooting.
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Version2.ai Operations Specialist

Overview

Givzey’s Version2.ai is seeking an Operations Specialist to join its autonomous fundraising operations team. This individual will bring direct fundraising experience either as a frontline fundraiser or in advancement communications.  They will know what makes nonprofit donors tick and apply their expert donor-centric communication skills to their work directly overseeing the world’s first AI-powered fully autonomous fundraiser.  They will have been a savvy super-user of technology in previous roles and  have strong time management skills and the ability to easily pivot from one task to the next independently. 

Responsibilities:

  • Manage back-end operations of the Virtual Engagement Officer, including human-in-the-loop review, AI training, and knowledgebase development.
  • Execute internal and external facing processes in support of the autonomous fundraising operation, including but not limited to onboarding, asset submission, basic website development, and content creation.
  • Identify and clearly report technical tasks to engineering using JIRA project management software
  • Develop and manage internal and external documentation.
  • Work with third-party platforms that support autonomous fundraising operations.
  • In conjunction with the VP of Engineering, VP of Customer Success and Director of Autonomous Fundraising Operations, identify and solve opportunities and challenges in autonomous fundraising.
  • Assist with customer requests, troubleshooting, and deployment of Version2 activities.
  • Other tasks as assigned.

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