UX Writer - Contractor

Do you love consistency in software messaging? Do you believe that clear, accessible language can help level the playing field in education? Are you passionate about crafting microcopy that empowers students and teachers to succeed? Our development team needs you! We are looking for a UX Writer to contribute microcopy that will enhance the user experience for administrators, teachers, and students who are working to improve performance on high-stakes tests.

This is a contracted role that is projected to involve 10 hours of contribution per week. As a UX Writer you will:

• Write, edit, and maintain microcopy and product documentation to give users a strong learning experience in our software products (B2B).
• Review UX deliverables and make suggestions for improvements with copy.
• Contribute to a voice and tone guide for our software to establish a consistent persona across the user journey.
• Assist in standardizing the system nomenclature and messaging templates.
• Bring a user-centered focus to make our documentation and product language match the needs of our intended audiences.
• Embrace a conversational writing style meant for guiding our users through the product’s features.
• Support the Product Designers to reduce friction for inexperienced users who are learning a new platform.
• Contribute to copy for customer research projects and customer persona development.

The copy you will produce includes:

• Contextual help (tooltips, instructions, alerts, modals, etc.)
• Onboarding material
• System recommendations
• Surveys
• Emails
• Support Articles

Nearly 90% of low-income students graduate high school without a college-ready ACT or SAT score. MasteryPrep’s mission is to level the playing field in education by offering the most effective test preparation available – made accessible to all students.

Through 10 successful years of partnering with school districts and institutions on college readiness services and resources, MasteryPrep has surpassed one million students served since the company’s founding in 2012.

MasteryPrep increased its student outreach by 70 percent in 2021 and is ranked among the Inc. 5000 “Fastest Growing Companies,” featured by “Entrepreneur 360,” and selected among the “Growth Leaders” by Louisiana Economic Development.

• A portfolio that demonstrates relevant experience
• Receptivity to feedback

• High attention to detail

• Excellent verbal and written communication skills

• Familiarity working with wireframes and functional specs
• Familiarity with Figma

• Inquisitive and articulate in asking specific questions to learn more information

• Able to understand and apply new information, procedures, or principles to perform job duties

• North American English fluency

• Experience working in ed-tech and software is preferred

• General availability during 9:00a - 5:00p Central Time (CT)

• Deep belief in the potential of all students and a passion for MasteryPrep’s mission

• Respect for individuals' diverse experiences and the ability to work effectively with people from a variety of backgrounds

This is a contracted role and is currently expecting 10 hours of contribution per week. This role is compensated at a rate of $45/hour.