The Unified Communications Engineer will provide training, thought leadership, onboarding, and technical expertise while maintaining strong collaborative relationships with partners and team members.
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Technology Leadership: Identifies team and account manager training needs on Unified Communications. Collaborates with Partners to define, develop, and deliver training material. Explains the features, benefits, and technical specifications of new internal and external competing products and solutions. Explains conceptually the solution offerings and the products and services that will optimize a customer's environment.
* Compares and contrasts secondary, emerging, and complementary products and solutions and keeps abreast of changes and trends.
* Expert level knowledge of multiple Unified Communications categories inclusive of vertical specific needs.
* Drive thought leadership activities including white papers, webinars, and seminars. Serve as subject matter expert for marketing activities.
* Readily shares knowledge with other Inside Solution Architects and Account Managers regarding internal and external competing products and solutions.
* Coaches and provides feedback to team members to improve their technical skills.
* On boards new hires and serves as a subject matter expert in a domain area in alignment with the Partners, Field Solution Architects, and System Engineers.
* Attain role level certifications.
* Respond to technical questions in RFPs or contributes to content for value-add. Requirements:
* Must have active DoD Top Secret clearance with a Full Scope Polygraph
* 10+ years of Unified Communications experience
* Demonstrated Unified Communications design experience
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Technology Leadership: Identifies team and account manager training needs on Unified Communications. Collaborates with Partners to define, develop, and deliver training material. Explains the features, benefits, and technical specifications of new internal and external competing products and solutions. Explains conceptually the solution offerings and the products and services that will optimize a customer's environment.
* Compares and contrasts secondary, emerging, and complementary products and solutions and keeps abreast of changes and trends.
* Expert level knowledge of multiple Unified Communications categories inclusive of vertical specific needs.
* Drive thought leadership activities including white papers, webinars, and seminars. Serve as subject matter expert for marketing activities.
* Readily shares knowledge with other Inside Solution Architects and Account Managers regarding internal and external competing products and solutions.
* Coaches and provides feedback to team members to improve their technical skills.
* On boards new hires and serves as a subject matter expert in a domain area in alignment with the Partners, Field Solution Architects, and System Engineers.
* Attain role level certifications.
* Respond to technical questions in RFPs or contributes to content for value-add. Requirements:
* Must have active DoD Top Secret clearance with a Full Scope Polygraph
* 10+ years of Unified Communications experience
* Demonstrated Unified Communications design experience
* We make technology work so people can do great things.
* CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
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