Job Description:
Penn Mutual’s Operations and Transformation team is dedicated to serving our Financial Professionals and account holders with top tier support from submission to commission to claims with care, ownership and accountability. To support this top tier service, we are seeking a highly skilled and experienced Underwriting Technical Director to manage and oversee our most complex and large face life insurance applications. This pivotal role requires close collaboration with underwriting leadership, distribution partners, and reinsurance partners to drive the company’s growth and success.
Essential Functions
- Oversee our largest life insurance applications, ensuring thorough and accurate assessments
- Make underwriting decisions within approval limits up to $25,000,000
- Work closely with Underwriting and Distribution teams to ensure cohesive operations
- Identifies trends/issues and offers solutions on issues, including escalations to meet customer needs while ensuring alignment to business strategies
- Communicates and collaborates with the field and home office to provide top tier service to our customers
- Coach and mentor individual underwriters
- Develop and deliver training programs for the Underwriting Department
- Participates in department initiatives, assisting in recommending process improvements to enhance productivity, profitability, growth and quality
- Selects and classifies risks according to company philosophy and standards
- Assists others with resolving complex issues while ensuring adherence to underwriting standards and objectives
- Reviews and provides signatures on referrals from underwriters
- Manages retention, autobind and jumbo
- Maintains profitable mortality experience
- Identifies and provides solutions to work related problems and issues
- Maintains positive and effective relationships with internal and external partners
- Participates in projects and initiatives to support our business plan
Knowledge, Skills and Abilities
- Extensive large case experience, working routinely on cases $25,000,000+
- Approaches our customer with a proactive mindset and with servant leadership
- Highly developed knowledge of financial and other non-medical underwriting factors including deep expertise in advanced financial underwriting concepts
- Highly developed knowledge of medical science, technology and terminology and their impact on mortality
- Strong knowledge of reinsurance marketplace with full understanding of retention, automatic and jumbo reinsurance arrangements
- Excellent collaboration skills and the ability to create and build relationships and thrive in a team environment
- Strong knowledge of insurance products (plans, riders, benefits) and illustrations and how they are marketed and priced
- Experience in an accelerated underwriting environment including working with various data sources
- Ability to make a positive contribution as demonstrated by learning new skills and recommend process improvement
- Experience in field education and the ability to create and deliver effective PowerPoint presentations
- Strong organizational, communication and interpersonal skills
- Strong analytical and critical-thinking skills; ability to define, research and resolve problems
- Ability to prioritize and work effectively under deadlines balancing service levels with an appropriate customer focus
- Ability to comprehend, retain and apply current technical information to daily work issues
- Solid knowledge of insurance contract law and state legislative requirements
- General awareness of current affairs, industry issues and trends, both corporate and external
Experience
10+ years of life underwriting experience
Education
College degree required, equivalent work experience in life Underwriting may be considered
FLMI, FALU and ACS designations or current coursework toward earning certificates
Base Salary Range - $170,000 - $190,000
For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help instill the confidence and reliability that comes from a stronger financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive products and services to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit www.pennmutual.com.
Penn Mutual is committed to Equal Employment Opportunity (EEO). We provide employment and advancement opportunities to all qualified applicants and associates, according to applicable laws. This is reflected in our practices for hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, compensation, selection or training, and all other terms and conditions of employment. All employment-related decisions and practices are free from unlawful discrimination. This includes: race, creed, color, national origin, ancestry, citizenship age, gender (including pregnancy), sexual orientation, gender identity or expression, domestic partnership or civil union status, marital status, genetic information, disability, religious observance or practice, liability, veteran status or any other classification protected under applicable law.
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