Underwriting Learning Content Specialist (Commercial P&C)

Amerisure creates exceptional value for its partners, policyholders, and employees. As a property and casualty insurance company, Amerisure’s promise to our partner agencies and policyholders begins with a comprehensive line of insurance products designed to protect businesses, as well as the health and safety of every employee. With an A.M. Best “A” (Excellent) rating, Amerisure serves mid-sized commercial enterprises focused in construction, manufacturing and healthcare. Ranked as one of the top 100 Property & Casualty companies in the United States, we proudly manage nearly $1 Billion of Direct Written Premium and maintain $1.21 billion in surplus.

We are recruiting for an Underwriting Learning Content Specialist to join our team.  This role will sit hybrid in one of our local offices: Atlanta GA, Charlotte NC, Chicago IL, Dallas TX, Farmington Hills MI, Indianapolis IN, Phoenix AZ, St. Louis MO or Tampa FL.

Position Summary:

The Underwriting Learning Content Specialist is responsible for designing, developing, and coordinating high-impact training programs that support underwriting, and operational excellence within Amerisure. This role partners closely with subject matter experts and leadership to translate complex insurance concepts into clear, engaging learning experiences that drive performance, compliance, and consistency across the organization.

Responsibilities:

• Design, develop, and maintain training content

• Coordinate and manage training programs for new hires, ongoing professional development, and role-based learning paths

• Translate technical insurance content into clear, learner-focused materials such as e-learning modules, instructor-led presentations, job aids, guides, and assessments

• Partner with underwriting, and operations subject matter experts to ensure accuracy, relevance, and alignment with business objectives

• Facilitate or co-facilitate live and virtual training sessions as needed

• Administer and maintain the learning management system (LMS), including course assignments, tracking, reporting, and updates

• Evaluate training effectiveness using feedback, assessments, and performance metrics; recommend and implement improvements

• Ensure training materials remain current with changes in products, regulations, procedures, and systems

• Support onboarding initiatives to accelerate time-to-competency for new employees

• Maintain organized documentation, version control, and training standards

Requirements:

• Associates degree or equivalent work-related experience

• 3 years of experience in Commercial Lines P&C Insurance, training, instructional design, underwriting or a related role

• Strong knowledge of Commercial Lines Property & Casualty insurance concepts, coverages, and workflows

• Demonstrated ability to design and develop adult learning content using instructional design principles

• Excellent written communication skills with the ability to simplify complex technical information

• Strong presentation and facilitation skills for both in-person and virtual audiences

• Proficiency with learning management systems (LMS) and common content development tools (e.g., PowerPoint, e-learning authoring tools, collaboration platforms)

• Ability to manage multiple projects simultaneously and meet deadlines with minimal supervision

• Strong collaboration and relationship-building skills across departments and experience levels

• Analytical mindset with the ability to assess training needs and measure effectiveness

• High attention to detail and commitment to accuracy, especially in regulated environments

• Self-directed, adaptable, and comfortable working in a fast-paced insurance environment

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Just as we are committed to creating exceptional value for our Partners For Success® agencies and policyholders, Amerisure also remains committed to being an employer of choice. We reinforce this commitment by adhering to an Employee Value Proposition that, in part, is provided through a competitive total rewards package. This package includes competitive base pay, performance-based incentive pay, comprehensive health and welfare benefits, a 401(k) savings plan with profit sharing, and generous paid time off programs. We also offer flexible work arrangements to promote work-life balance. Recognized as one of the Best and Brightest® Companies to Work For in the Nation and one of Business Insurance magazine’s Best Places to Work in Insurance, we provide a workplace that fosters excellence and professional growth. If you are looking for a collaborative and rewarding career, Amerisure is looking for you.

Amerisure Mutual Insurance Company is an Equal Employment Opportunity employer.  Amerisure provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (to include sexual orientation and gender identity), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable federal, state, or local laws. Amerisure complies with all applicable laws governing nondiscrimination in employment in all locations where the company operates.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.   Amerisure prohibits harassment or discrimination of any kind and is committed to maintaining a workplace free from unlawful harassment or discrimination. Amerisure prohibits retaliation against anyone who reports discrimination, participates in an investigation, or opposes unlawful practices. Any improper interference with an employee’s ability to perform their job duties may result in disciplinary action, up to and including termination.