Underwriting Quality Manager

Job Description

At AIG, we are reimagining the way we help customers to manage risk. Join us as Underwriting Quality Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team and to work with some of the industry’s top talent.

AIG Underwriting teams help to find insurance solutions in areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, and Multinational Clients. We are reimagining how we help customers to manage risk, transforming our operating model and reshaping our role responsibilities and career pathways. The goal is to unlock the full potential in each colleague – empowering our people to grow as insurance professionals and add more value to our customers and AIG.

How you will create an impact

The purpose of the Underwriting Quality Manager for Commercial Casualty and Programs is to determine adherence to the AIG Underwriting Control Framework. This includes adherence to the underwriting authority, underwriting guidelines, procedures and rules, AIG Corporate, AIG CUO or Product Specific standards and policies as they relate to the Commercial Casualty and Programs across all legal entities. Review underwriting quality, pricing compliance, portfolio management utilization, management controls and provide senior management with commentary on the overall underwriting, go-forward critical profitable growth plans and improved control on the legacy book and financial health of the entity being reviewed. Leverage underwriting audits for capability assessments of operations in light of Product strategic business plans.

• The Underwriting Quality Manager will perform these tasks per their specific areas of expertise, but will also gain exposure to other lines of business.
• The Underwriting Quality Manager will also provide support to the Global Head of Underwriting Audit with local industry knowledge and support training initiatives.
• In addition, the Underwriting Quality Manager will support the Global Product team on project initiatives from time to time.  
• Conduct audits annually across all legal entities/portfolios. Undertake pre-audit work, use audit tools, discuss grade and findings in wrap-up meetings; review critical findings and recommendations with Audited Entity, Country, Regional and Global Product teams; prepare reports; vet action plans.

What you'll need to succeed

• 5+ years industry experience with a P&C carrier of significant market size. Management positions in underwriting with P&L responsibility is strongly preferable. Audit or Actuarial experience a strong plus.
• 5+ years’ experience with a P&C carrier within the Product organization. Proven experience in underwriting a full range of products, placing facultative reinsurance, effective demonstration of management controls and utilization of portfolio management tools, and working with diverse distribution channels are preferable.
• Working experience in multiple regions/countries is a strong plus.  
• Ability to provide direction and convey strategy of Global Home Office, Underwriting Audit and Underwriting Governance to Regional and Country staff.
• Excellent knowledge of product line underwriting guidelines, risk appetite, tools, processes, management controls and pricing methodologies, including the ability to train this knowledge to others.  
• Working knowledge of regulator requirements.
• Working knowledge of the actuarial function (e.g. reserving, DAC accounting, development of experience and statistical rating – aka rate reviews) and the business analytics area.

Ready to take your career to the next level? We would love to hear from you.

For positions based in New Jersey, the base salary range is $96,000-$113,000. For positions based in Chicago, the base salary range is $104,000-$114,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here :  2026 Benefits Overview

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].