The Travel Guide provides engaging presentations in Dutch and English, conducts research on destinations, hosts Q&A sessions, and supports guests during shore experiences. Must adapt to changes and ensure high-quality content delivery.
**This application is seeking candidates bilingual in both Dutch and English**
The Travel Guide is a key onboard expert, delivering engaging, region-specific destination content that enhances the guest experience. This role is ideal for a passionate traveler with strong public speaking skills and the ability to bring destinations to life through storytelling, presentations, and guest interactions. From port talks and scenic narrations to in-depth Q&A sessions, the Travel Guide ensures guests feel informed, excited, and prepared for their journey ashore.
The Travel Guide is a key onboard expert, delivering engaging, region-specific destination content that enhances the guest experience. This role is ideal for a passionate traveler with strong public speaking skills and the ability to bring destinations to life through storytelling, presentations, and guest interactions. From port talks and scenic narrations to in-depth Q&A sessions, the Travel Guide ensures guests feel informed, excited, and prepared for their journey ashore.
Reporting to the Entertainment Director, the Travel Guide collaborates with the Shore Excursions and Entertainment teams to curate accurate, high-quality content that aligns with the company’s luxury standards. This position requires strong research skills, adaptability to last-minute itinerary changes, and a commitment to delivering informative and engaging enrichment programming. If you have experience in travel, hospitality, or education and a talent for captivating an audience, this is an opportunity to inspire exploration and elevate the guest experience at sea.
Key Job Responsibilities
- Deliver engaging, scripted, Up-Close Presentations in the World Stage, multiple times each voyage, in both English and Dutch
- Deliver unique port talks, scenic narrations, and other presentations tailored to each destination in both English and Dutch.
- Research and maintain up-to-date knowledge on ports of call, including historical, cultural, and logistical details.
- Host Q&A sessions and dedicated desk hours to assist guests with destination-related inquiries.
- Collaborate with the Cruise Director to plan and schedule presentations.
- Ensure accuracy and consistency in destination content, aligning with company standards.
- Work with the Production Stage Manager to rehearse and execute World Stage presentations.
- Oversee the creation and distribution of Port Essentials, Port Guides, and maps in coordination with onboard teams.
- Assist the Cruise Director with delivering safety briefings and other ship-wide updates in Dutch.
- Assist guests at the gangway, providing information and support as they embark on their shore experiences.
- Adapt to last-minute itinerary changes, ensuring all content remains relevant and informative.
- Maintain a professional, approachable presence and serve as a knowledgeable brand ambassador.
Experience
Minimum Required Experience:
- Must be fluent in both English and Dutch.
- Bachelor’s degree in travel, hospitality, communications, education, or a related field, or equivalent professional experience in destination enrichment, tourism, or public speaking.
- Previous experience in travel, tourism, public speaking, or guest enrichment within the cruise or hospitality industry.
- Strong research and analytical skills to ensure accurate and engaging destination content.
- Exceptional public speaking and storytelling skills, with the ability to engage diverse audiences.
- Proficiency in Microsoft Office Suite (PowerPoint, Word, Excel, Outlook) and experience managing digital presentations.
- Ability to work independently while collaborating with multiple departments onboard.
- High level of organization and attention to detail, ensuring content aligns with company standards.
- Strong interpersonal skills, with the ability to interact confidently with guests, colleagues, and leadership.
- Flexibility to adapt to itinerary changes, schedule adjustments, and evolving guest needs.
Preferred Experience:
- Two or more years of experience in the cruise, travel, or hospitality industry.
- Background in destination marketing, tourism education, or content creation.
- Experience delivering live presentations, lectures, or guided tours to diverse audiences.
- Familiarity with cruise itineraries, port logistics, and international travel regulations.
- Experience working in fast-paced, multi-disciplinary environments requiring high levels of adaptability and professionalism.
- Working knowledge of additional digital content or presentation tools beyond Microsoft Office.
About
Consisting of Holland America Line and Seabourn, our fleets span the globe. We set the bar with 150 years of proud tradition at Holland America Line and delivering the finest ultra-luxury experience at Seabourn.
Similar Jobs
Healthtech • Logistics • Pharmaceutical
Acts as primary liaison between healthcare providers, Patient Support Programs (PSPs), insurers and pharmacies to navigate reimbursement and access. Collects clinical and patient data, coordinates reimbursement/appeals, monitors patient journeys, resolves escalations, builds HCP relationships, conducts field visits and education, and completes required reporting.
.png)
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
The Senior Software Engineer will manage data systems, develop scalable pipelines, ensure data security, and build self-service applications for users at Coinbase.
Top Skills:
AirflowGoJavaKafkaPythonSparkSQL
Artificial Intelligence • Blockchain • Fintech • Financial Services • Cryptocurrency • NFT • Web3
Lead architecture and implementation of Coinbase's Risk Platform: build high-throughput, low-latency real-time fraud detection, decisioning, and mitigation systems. Define multi-quarter technical strategy, partner with Data Science/ML/Product/Compliance, implement AI-native agent-driven workflows, and mentor engineers to improve reliability, performance, and scale.
Top Skills:
Agent FrameworksEvent-Driven ArchitecturesGenerative AiGraphQLMicroservicesReal-Time DecisioningRest
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
