Transformation/Process Improvement Subject Matter Expert (SME)

Job Description
BAE Systems is looking for an experienced Transformation/Process Improvement SME who will be responsible for the delivery of transformation services and process improvement to improve the IT posture of United States Army Corps of Engineers (USACE) from its current state to a modern ITIL/ITSM-supported service delivery model. The Transformation/Process Improvement SME will lead the development of modern service offerings and process improvements, including, but not limited to, the development of cloud environments, SaaS, Device-as-a-Service, and automation. The Transformation/Process Improvement SME will review current process and recommend improvements to provide additional benefits to USACE OCIO G6.
The Transformation/Process Improvement SME will be responsible for developing the core technical platform, capabilities, and services that support business processes and data including mapping the relationships between IT platform/infrastructure components (i.e., Technology End Users, IT Systems Software & Hardware, and Info-Communications Transmission Networks); identifying the key technology interactions and dependencies across systems/platforms impacting the organization's ability to achieve integration, compatibility, and performance targets; evaluating total cost of ownership and return on investment of various IT platform/infrastructure alternatives.
This may include the design and development of cloud solutions, as well as managing the divesture of current infrastructure and applications as they are replaced by cloud solutions. Additionally, the Transformation SME will recommend metrics to the Government for review to support the continual improvement of TO performance.
The role will leverage Information Technology Infrastructure Library (ITIL) best practices for IT Service Management (ITSM) that focuses on solutions that have an integrated, enterprise-wide focus to deliver shared IT services that align USACE OCIO/G-6 services with the needs of its customers and end users.
The supported program provides enterprise IT services for USACE, including program management, IT infrastructure and shared services, general IT, cybersecurity services, engineering design, telecommunications services, emergency response, transformation, and surge/special projects capability and support.
This position is located on-site at the Government Accountability Office (GAO) Building in Washington, D.C..
Required Education, Experience, & Skills

• AWS Certified Solutions Architect, Cisco Certified Network Associate (CCNA)/ Cisco Certified Network Professional (CCNP) or Microsoft Certified Solutions Expert (MSCE) or similar commercial cloud platform or infrastructure certification.
• Five years of experience leading cloud migration and divestitures.
• Five years of experience leading transformation projects in the Federal environment.
• Five years of experience leading organizational change resulting in improved performance outcomes.
• Bachelor's degree with 10+ years of experience

Preferred Education, Experience, & Skills

• Possesses a current DoD 8570 IAM level I Certification (or equivalent under DoDM 8140.03).
• ITIL® V3 Practitioner or ITIL® V4 equivalent

Pay Information
Full-Time Salary Range: $140690 - $239140
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
Our Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.