Training and Curriculum Specialist

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

The Training & Curriculum Specialist is responsible for developing and managing engaging and interactive training materials, including e-learning content, videos, and quizzes, to enhance employee adoption and productivity. This role involves conducting virtual training sessions, collaborating with various departments to understand training needs, and ensuring the quality and effectiveness of training products. The specialist will also manage project deliverables, integrate vendor content into the learning management system, and use data-driven decisions to improve training outcomes. Strong instructional design, project management, and communication skills are essential for success in this role.

Duties and Responsibilities

• Develop and manage training products in collaboration with internal and external team members.
• Transform raw content into various engaging, effective, and interactive training materials. This may include developing e-Learning course content, GIFS, videos, quizzes, job aids, and micro-training.
• Conduct interactive virtual training.
• Increase employee adoption and productivity by creating training products that improve awareness and capabilities of Corporate Technology-supported applications.
• Produce project deliverables relative to the project scope on schedule.
• Work closely with Product Owners, Stakeholders, and Subject Matter Experts to understand needs and recommend training and development solutions that increase adoption.
• Develop a core curriculum to support Corporate Technology Products and Services offered.
• Curate and integrate existing training content from our Vendor(s) into Workday Learning (PCG LMS).
• Manage daily project functions through an agile scrum approach.
• Collaborate with User Acceptance Testers to ensure quality assurance, ease of use, and overall visual and interactive appeal.
• Assist in gathering system/process data and collaborate with Corporate Technology’s Communication Manager to tell a compelling story to the firm about the value Corporate Technology provides.

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Required Skills

• Experience with Adobe Creative Cloud Applications, Articulate Storyline, and Tango is required.
• Able to follow, critically evaluate, and improve current processes using our supported products.
• Excellent presentation and communication skills.
• Ability to create engaging and interactive training content.
• Strong project management skills with the ability to manage multiple priorities.
• Experience in instructional design and learning technologies.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in using e-learning platforms and tools.
• Strong analytical skills to measure training effectiveness and make data-driven decisions.
• Experience in IT training and onboarding/release of new technology.
• Creative ability to design training content from end to end, incorporating visuals, learner interactions, and organizing course content into a high-quality, effective training product.
• Ability to gather and understand content needs and work proactively and cross-functionally.
• Ability to balance competing demands of different projects.
• Strong passion for improving the lives of others through education and training.
• Work independently with minimal supervision.
• Strong Microsoft Office application skills.
• Commitment to exceptional employee experience.
• Innovative problem-solving ability.
• Dedication to accomplishing established goals.
• Ability to interact with various levels of management and employees.
• Proven ability to take the initiative to move daily work forward.
• Excellent business writing skills and ability to make presentations to multiple audiences.
• Ability to use sound judgment in completing tasks and seeking guidance when needed.

Qualifications

• Bachelor’s Degree in Instructional Design is preferred or equivalent experience.
• Must have at least 3+ years of experience developing, designing, and delivering training. Must be able to manage time and be sensitive to others' time.

Working Conditions

This position is remote. To be successful at PCG, you must:

• be available during your set working hours
• have a safe, private, and distraction-free environment in which to complete your work, and
• be able to give your full attention to the completion of your PCG job duties

Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled.  As required by applicable law, PCG provides the following reasonable range of compensation for this role: Range: $66,900-$85,000.

EEO Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.