Trade Services Associate-2

About this role:
Wells Fargo is seeking a Trade Servicing Processor within Commercial Banking Operations as part of Wholesale Operations. Learn more about our career areas and lines of business at wellsfargojobs.com
In this role, you will:

• Provide support in retention of existing clients and referral of international banking issues within trade services
• Issue, advise and direct collections in accordance with Trade Services standards
• Amend letters of credit and process documentation
• Identify opportunities for growth opportunity through client referrals
• Receive direction from leadership while developing understanding of trade services, policies, and procedures
• Process complex letters of credit documentation
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals

Required Qualifications:

• 6+ months of Trade Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to analyze applicable policies and procedures to ensure financial integrity of customers
• Financial services industry experience
• Intermediate Microsoft Office skills
• Ability to address and resolve complex customer issues
• Excellent verbal, written, and interpersonal communication skills
• High attention to detail and accuracy skills
• Ability to exercise independent judgment and creative problem-solving techniques
• Ability to achieve high production and quality standards

Job Expectations:

• This position is not eligible for Visa sponsorship
• Candidate must be based out of posted location
• Relocation assistance is not available for this position
• Ability to work additional hours as needed
• Not a hybrid position, position full-time in office

Posting Location:

• CHARLOTTE, NC

Posting End Date:
3 Mar 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.