TM Relations Sr Advisor

Posting Date

This position is an integral member of the Teammate (Employee) Relations team within our Legal Department for assigned segments of the business, acting as an advisor for teammates, managers, People Services Managers (PSMs) and others. This position is accountable for providing response and consultation regarding teammate relations, questions and concerns. This position reports to the Teammate Relations Supervisor. This role supports the Palmers that include the California markets.

Key Responsibilities:

• Interpret and apply DaVita policies, employment law, and other regulations to provide advice, guidance, coaching and clarification for teammate relations and policy questions; staying current on employment laws and policies

• Respond to, and if appropriate, escalate general teammate relations issues received from all levels of teammates

• Maintain required documentation within case management system (Ethics Point/Workday/Spot), including intake, investigative notes, supporting documents and final reports

• Resolve teammate relations issues, including: gathering and analyzing evidence, applying relevant laws, policies and past practices to reach appropriate outcomes

• Provide guidance, assisting with development and delivery of appropriate feedback, including Performance Improvement Plans or other corrective/disciplinary actions

• Provide consultation, support, guidance and coaching to managers and others to address teammate behavior and performance concerns

• Coach and advise managers on how to resolve low risk employee disagreements, conflicts or misunderstandings, escalating to appropriate PS contact as needed

• Escalate high risk and sensitive teammate relations issues, using judgment to determine when to escalate issues and cases

• Work directly with Investigators and Labor and Employment attorneys as appropriate. Providing research and support for complex and high-level investigations and/or assist with responses to third-party EEOC, and other governmental charges and requests as well as threatened litigation.

• Partner with PSMs and the business on as-needed basis, keeping appropriate parties informed and involved.

• Prepare legal reviews

• Provide white Glove Service to FAs in California

Education & Experience

• Bachelor’s Degree or equivalent work experience required; Human Resource Management or other related field preferred

• Two (2) or more years of HR experience with employee relations responsibility (preferred)

• Large multi-site company experience preferred

• Certified Professional (PHR) or Senior Professional (SPHR) in Human Resources (preferred)

Key Competencies:

• Building Relationships

• Critical Thinking

• Coaching & Influencing Others

• Business Acumen

• High-Impact Communication

• Managing Diversity

• Basic knowledge of employment law

Knowledge, Skills, and Abilities:

• Able to exercise considerable judgment, discretion, and confidentiality

• Able to positively interact internally with all levels of teammates

• Strong written, verbal and interpersonal communications skills

• Well-developed consultative and coaching skills

• Able to work independently; receiving minimal guidance on daily issues, but exercise judgment to involve others as needed

• Ability to travel up to 10% (can be unpredictable/unplanned)

What We’ll Provide: 

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.  

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out  
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more 
• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.  

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At DaVita, we strive to be a community first and a company second.  We want all teammates to experience DaVita as "a place where I belong."  Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process.  You will not be penalized for redacting or removing this information.