Third Party Risk Manager

Job Title: Manager, Third Party Risk Manager

Department: Office of Enterprise Risk Management

Reports To: Head of Operational Risk Management

Do you have a positive attitude? Are you organized and detail-oriented? Do you take personal responsibility for your work and career, and work well in a team? If you’re ready to work for a company that recognizes excellence and promotes from within, then look no further than Acrisure.

About Us:

Acrisure is a fintech financial services leader and among the world’s top 10 insurance brokerages.  Acrisure has grown from $38 million to more than $5 Billion in revenue since 2013 and deploys the best of Human and Artificial Intelligence (AI) at scale to reimagine financial service product distribution.  As of December 2024, Acrisure employees over 19,0000 employees across twenty-two countries. 

Led by co-founder, CEO, and President Greg Williams, Acrisure provides a broad array of insurance and financial-related solutions, including commercial property and casualty, personal lines and employee benefits insurance, asset management, real estate services, cyber services, and payroll.  Acrisure’s massively valuable, high-margin distribution network combines the strength of trusted advisors with growth and efficiency enabled by AI.

Our office is conveniently located in Downtown Grand Rapids at the exciting Studio Park complex.  Our company is seeking motivated, organized, and positive employees to join our team.

We are currently looking to add our team with an exciting opportunity as the Manager, Third-Party Risk Management.  This position reports directly to the Head of Operational Risk and requires both strategic and tactical problem resolution skills. 

Essential Duties and Responsibilities:

• Design and implement a best-in-class third-party risk management framework, including vendor identification, evaluation and selection, risk assessment, risk decision, contracting and procurement, and reporting and record-keeping.

• Own the third-party lifecycle process, including onboarding, risk tiering, contract reviews, ongoing monitoring, and exit strategies.

• Partnering with ‘first line’ teams to provide guidance and oversight in the assessment of third parties, including new and existing third-party relationships, by embedding good risk practices and finding solutions to problems, identifying risks and recommending controls.

• Playing a key role in the management of third-party related risk incidents and issues that occur. 

• Supporting the development and implementation of a third-party risk policy, standards, procedures, training materials, key risk indicators, key performance indicators and appetite statements.

• Conducting in-depth reviews of different areas of the business and reporting on third-party risk matters to oversight committees, internal stakeholders and external stakeholders.

• Analyze the business processes to evaluate the effectiveness of the relevant third-party controls.

• Lead and document due diligence processes (e.g., questionnaires, risk reviews).

• Promote development of educational guidance & resources.

• Ensure quality standards are achieved in development and maintenance of program documentation.

• Collaborate with legal and compliance teams to address regulatory requirements.

• Act as a liaison with regulatory bodies, auditors, and other external stakeholders regarding risk management practices and compliance matters.

• Identify, track, and escalate vendor-related incidents or issues; manage risk remediation plans.

Competencies:                                                        

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Working knowledge of commercial insurance, preferred

• Minimum of 7-10 years of experience in third party risk management, vendor governance, or enterprise risk

• Bachelor's or advanced degree in a relevant field (e.g., Risk Management, Business Administration).

• Sufficient breadth and depth of Third-Party Risk Management experience to make critical assessments and sound business decisions

• Strong knowledge of relevant regulations and industry standards.

• Excellent leadership and team management skills.

• Effective communication and interpersonal skills.

• Ability to build dashboards, executive reports, and board-level summaries.

• Comfortable presenting KRI/KPIs, risk heatmaps, and issue trends

Technology Skills:

• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook)

• Experience with third-party assessment platforms (i.e. OneTrust, AuditBoard, etc.)

• GRC implementation experience

Other Qualifications:

• Ability to contribute to a collaborative environment by consistently demonstrating teamwork, high motivation, positive behavior, and effort to achieve goals and objectives

• Self-motivated and driven

• Maintain a sense of urgency and ability to work with and meet deadlines

• Ability to be flexible and adaptable, as priorities can pivot and shift depending on the needs of the organization

• Demonstrates excellent time management and organization skills

• Attention to detail and commitment to a high level of accuracy

• The ability to multi-task, prioritize, work independently, and use discretion surrounding sensitive information

• Ability to maintain a professional demeanor and positive attitude

• Demonstrated success in designing and implementing corporate-wide risk management systems and reporting for complex, multi-faceted organizations

• Excellent verbal and written communication skills including the ability to interact effectively with all levels of management

• Identify, assess, and prioritize operational risks affecting the organization and provide key operational risk insights

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High finger dexterity while typing documents and forms

• Occasionally lift up to 20 lbs.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work is done in a temperature-controlled, non-smoking office. 

• Workstations are cubicles with moderately high sides.

• The noise level in the work environment is usually moderate.

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. 

Benefits and Perks:

• Competitive compensation

• Generous vacation policy, paid holidays, and paid sick time

• Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)

• Company-paid Short-Term and Long-Term Disability Insurance

• Company-paid Group Life insurance

• Company-paid Employee Assistance Program (EAP) and Calm App subscription

• Employee-paid Pet Insurance and optional supplemental insurance coverage

• Vested 401(k) with company match and financial wellness programs

• Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options

• Paid maternity leave, paid paternity leave, and fertility benefits

• Career growth and learning opportunities

• …and so much more!

Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

At Acrisure, we firmly believe that an inclusive workforce drives innovation, creativity, and ultimately, our collective success.  

We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Acrisure also has a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination. 

Acrisure also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email [email protected]. 

California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

​Welcome, your new opportunity awaits you.

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Pay Details:

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status.  California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.

To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.