Telesales Specialist

This is a remote position.

Position: Telesales Specialist

Working Hours: 9:00 AM – 5:00 PM or 11:00 AM – 7:00 PM (flexible shifts) with occasional late evening or night shifts, Saturdays or Sundays included for events.
Mandatory Requirement: Attendance at two (2) events per month.

Compensation Structure:
Standard Commission Tiers After Ramp-Up Period:

• Tier 1: $4,000
  
• Tier 2: $6,500
  
• Tier 3: $10,000+
  

Payment Period: Monthly

About Relaxinsoles

At Relaxinsoles, we’re redefining comfort and care — not just for our customers’ feet but for their overall well-being. We’re building a culture where growth, openness, and contribution matter. Team members are encouraged to share ideas freely, develop leadership skills, and grow alongside a fast-scaling company known for its innovation and heart.

Our Culture

At Relaxinsoles, we believe in helping you become the best YOU while building something exceptional together. Relaxinsoles is a place where people come to grow, contribute, and belong. We believe in an ego-free environment where every team member — regardless of title — can make an impact. We celebrate curiosity, learning, and collaboration.

Our team members are supported through initiatives like our free Book Rental Program, Toastmasters sponsorship, and biweekly personal development sessions that focus on emotional intelligence, communication, and leadership.
We believe that when our people grow, our company grows — and that’s the culture we protect and nurture daily.

Job Summary

As a Telesales Specialist, you will play a critical role in driving sales growth through outbound and inbound customer engagement. You’ll be responsible for connecting with leads, presenting Relaxinsoles’ range of footcare and wellness products, and converting conversations into sales — all while maintaining genuine, caring relationships with customers.

This is a dynamic hybrid role combining remote telesales with on-site collaboration and occasional event participation. It’s perfect for someone who is goal-driven, persuasive, and thrives in both independent and team-based environments.

Key Responsibilities:

Lead Generation & Sales Calls

• Conduct outbound sales calls to prospects and past customers.
  
• Present products and offers confidently and persuasively to close sales.
  
• Follow up with warm leads via phone, WhatsApp, or email to convert interest into purchases.
  

Customer Relationship Management

• Build and maintain strong relationships with customers through follow-up calls and messages.
  
• Manage customer information accurately within the CRM system.
  
• Handle basic inquiries and ensure each interaction reflects Relaxinsoles’ caring and professional brand voice.
  

Occasional Event & Promotional Sales Activities

• Actively participate in events, promotional activities, and other field-based initiatives to engage potential customers and generate leads.
  
• Sell Relaxinsoles’ services and products at events, representing the brand with enthusiasm and professionalism to increase visibility and drive sales.
  
• Engage in marketing initiatives and attend at least two (2) events per month to generate leads
  

Performance Tracking

• Meet or exceed individual sales targets and conversion goals.
  
• Record call outcomes, feedback, and data accurately for reporting and improvement.
  

Team Collaboration

• Work closely with the Customer Experience and Field Sales teams to share insights and align outreach strategies.
  
• Participate in occasional team meetings and in-office activities to stay connected and aligned.
  

Qualifications & Experience

• Self-motivated, driven and disciplined, with the ability to work independently from home.
  
• Minimum 3 CXC/CSEC passes including Mathematics and English.
  
• Confident communicator with excellent verbal and written skills.
  

Desired Attributes

• Sales-Driven Mindset: Energetic, persuasive, and results-focused.
  
• Customer-Centric: Friendly and empathetic, ensuring customers feel valued.
  
• Accountable & Independent: Reliable and capable of managing daily targets without close supervision.
  
• Growth-Oriented: Receptive to feedback and motivated by personal and professional development.
  
• Adaptable: Comfortable switching between remote and in-person work settings.
  

Working Essentials

• Required Tools: A personal working laptop and stable internet connection for work-from-home days.
  

Applicant Criteria