Technical Writer

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CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are looking for a Technical Documentation Specialist to manage and enhance our technical documentation processes and support continuous improvement initiatives. This position will be Full-Time and on-site in Fairview, NC and Arden, NC.

What You’ll Do

• Format, publish, and manage technical documents, specifications, and work instructions in accordance with company and industry standards

• Ensure all documentation is properly controlled and published within the Quality Management System (QMS)

• Collaborate with process engineers and subject matter experts to gather, clarify, and update technical content

• Support audits and compliance activities by ensuring documentation is accurate, up-to-date, and readily accessible

• Identify opportunities to streamline administrative and documentation processes

• Support the digitization of manufacturing process documents

• Participate in cross-functional meetings to support project planning and execution

• Provide feedback and recommendations for process enhancements

What You'll Need

Required:

• Strong organizational and communication skills

• Familiarity with QMS platforms and document control best practices

• Ability to manage multiple priorities in a fast-paced environment

• Expert proficiency with Microsoft Office and document management systems

Preferred:

• Experience in manufacturing, engineering administration, or technical documentation

• Experience with CAD drawings and modeling

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

• Must be able to communicate with customers/team members over the phone and in person

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.