Author and maintain funds management manuals, SOPs, workflows, process maps, job aids, and training materials. Support workshop documentation, document governance processes, facilitate interviews, and ensure adherence to documentation standards and best practices.
Responsibilities:
- Develop Funds Management Manual
- Develop SOPs
- Develop workflow documentation
- Develop process maps
- Develop job aids
- Develop training materials
- Support workshop documentation
- Document governance processes
Required Experience:
- Technical writing
- Business process documentation
- Process mapping
- Microsoft Office
- Visio
- Excellent writing skills
- Interview facilitation
- Documentation standards
- Develop Funds Management Manual
- Develop SOPs
- Develop workflow documentation
- Develop process maps
- Develop job aids
- Develop training materials
- Support workshop documentation
- Document governance processes
Required Experience:
- Technical writing
- Business process documentation
- Process mapping
- Microsoft Office
- Visio
- Excellent writing skills
- Interview facilitation
- Documentation standards
Similar Jobs
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
Senior Technical Writer for a SaaS identity security company producing online admin docs, KB articles, and in-app copy. Collaborates with Product, Engineering, UX, DevOps, QA, and Support in a continuous-delivery environment. Owns documentation for product features, coordinates with stakeholders, and improves content structure and processes. Requires strong research, communication, and Markdown skills; prefers HTML/CSS and CI/CD experience.
Top Skills:
AWSCi/CdCSSHTMLMarkdown
Software
Create and manage user documentation and release notes for a suite of software products. Collaborate with SCRUM teams and stakeholders to improve user experience, collect and act on user feedback, maintain a backlog of content requests, and conduct walkthroughs for internal and external audiences.
Top Skills:
Accounting SystemsAgileConfluenceCRMSalesforce KnowledgeScrum
Hardware • Security • Software • Cybersecurity
Produce and maintain user manuals, online help, troubleshooting and service documentation for Command Central. Collaborate with engineers, product owners, and information architects. Use AI tools to refine drafts, follow Agile two-week sprints tracked in Jira, and coordinate with global teams to ensure clear, consistent documentation.
Top Skills:
GeminiHeretto CmsJIRAOxygen Xml AuthorXML
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus



