The Technical Solution Leader defines and guides the delivery of technology solutions, collaborating with stakeholders to ensure strategic alignment and client satisfaction.
The Technical Solution Leader is a senior-level role responsible for defining, designing, and guiding the delivery of technology solutions that align with business objectives. This position combines deep technical expertise with leadership and communication skills to ensure solutions are scalable, secure, and aligned with enterprise strategy. The Technical Solution Leader will be assigned to named strategic accounts and top sales pursuits. This individual will work closely with business stakeholders, sales/delivery leadership, and engineering teams to shape solution roadmaps, drive innovation, and ensure delivery excellence.
Responsibilities
- Lead the identification and design of technical solutions that meet clients’ business requirements.
- Partner with business and technical leaders to understand requirements and shape solution strategies aligned with the customer’s industry trends and business strategy.
- Serve as a trusted senior advisor to client executives and technical teams advising on technology investments and roadmap decisions.
- Build strong relationships with key stakeholders on selected priority clients.
- Provide technical direction and oversight during early stages of sales opportunities to ensure right solution strategy is pursued maximizing value to client and NRI.
- Partner with sales leadership to prioritize client engagements and build qualified sales pipeline within the assigned region.
- Work closely with Innovation Directors and Technical Solution Architects to win qualified sales opportunities.
- Work with engineering and operations teams to ensure solution performance, reliability, and security.
- Troubleshoot and resolve complex solution issues across platforms and technologies.
- Drive adoption of innovative tools, platforms, and practices to improve solution quality and efficiency.
Knowledge, Skills, and Abilities
- Bachelor’s degree in computer science, Engineering, or a related field.
- 15+ years of IT experience, with at least 5 years in solution architecture or technical leadership.
- Proven experience designing and implementing enterprise-level solutions across applications, data, cloud, and infrastructure.
- Excellent leadership, communication, and stakeholder management skills.
- Solid understanding of security, data management, and infrastructure principles.
- Strong skills in consultative sales and customer engagement. The TSL role sits at the intersection of sales and technology – it requires the ability to identify client needs and translate them into solution opportunities
Benefits
You'll love working at NRI not just for the usual benefits, but for our environment and culture!
You'll work with a great group of people in a highly collaborative team and results oriented atmosphere.
You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle.
You’ll work with large, sophisticated, and progressive clients throughout North America.
We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.
Notices
The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.
NRI North America is proud to be an Equal Opportunity/Affirmative Action employer.
NRI North America will accept applications on an ongoing basis.
NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance.
If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to [email protected].
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