Technical Quality Engineering Manager - Remote

Veradigm Provider

Veradigm offers provider practices a suite of easy-to-use healthcare provider solutions that help streamline clinical and financial workflows. We then deliver actionable insights to drive improved outcomes, reduce patients’ out-of-pocket costs, and enhance patient understanding of their disease state and medication therapy.

Our healthcare provider solutions help practices to:

• Reduce the administrative burden associated with ever-changing regulatory and reimbursement requirements
• Improve practice financial performance and take advantage of the benefits of health information technology innovations
• Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions
• Get patients all their specialty medications faster and more easily

Responsibilities:

• As a manager:
• Establishing performance goals for team members
• Providing regular constructive feedback on performance/development and address poor/mediocre performance on a timely manner
• Recognizing high performers to maintain motivation and retain key talent
• Implementing development plans and coaching for individuals to reach their maximum talent
• Creating and fostering team spirit
• Inducting new joiners to quickly maximize performance
• Allocating workload to fully utilize every employee’s talent and growth potential
• Participate in defining, leading, and auditing progress in quality initiatives, as appropriate to project and product need
• Regularly use/report quality-related metrics
• Lead/participate in standards-based compliance or process improvement efforts as appropriate to project and product need
• Directly manage Quality Engineering team members in distributed teams
• As an individual contributor:
• Write code in a C#-based test framework to develop automation for REST web services
• SQL proficiency for database story/bug verification and functional test automation
• Collaborate cross-functionally to build new and or iteratively improve automation frameworks, methodologies, and processes for Quality Management, test planning, test execution, and quality reporting.
• Participate directly in Agile product development, including requirements analysis, requirements-based test planning, and test development
• Perform exploratory, functional, and regression testing, performing root cause analysis on defects and producing, clear, concise bug reports.
• Work with other engineers and customer-facing support teams to identify, log, root-cause, triage, prioritize, and drive resolution of defects

Academic and Professional Qualifications:

• Bachelor’s Degree in a relevant program of study preferred; equivalent experience accepted
• Relevant post graduate qualifications and professional memberships preferred

Experience:

• 8+ years Quality Engineering experience, including:
• Agile Software Development
• Test Automation and coding experience including setting up best practices
• Software build/release procedures
• Defect analysis/triage/root cause
• Demonstrated ability to mentor and lead in a Test Engineering context
• Preferred 2+ years of engineering management experience
• Familiarity with JIRA, GitHub, Azure, AWS etc.