Technical Project Manager

Bear is seeking an experienced Technical Project Manager to join our team. We design and build high performing ecommerce websites and custom digital experiences, combining deep technical expertise with a commitment to integrity and high standards. Our team is focused on delivering exceptional work that exceeds client expectations.

We’re looking for a motivated individual ready to roll up their sleeves and collaborate with a talented group of problem solvers. At Bear, we put people first and believe focused teams produce the best work. You’ll work alongside some of the brightest minds in the industry in a supportive, down-to-earth culture where people are empowered to thrive. 

The type of work varies by client, but often includes:

• Managing multiple concurrent ecommerce client projects with varying scopes, timelines, and budgets.
• Drive successful project delivery by ensuring high client satisfaction while maintaining project scope, timelines, and profitability.
• Build and maintain strong client relationships that support retention and long-term partnership growth.
• Serve as the primary point of contact between clients and internal teams for strategic, design, and technical discussions, as well as task handoff, scheduling, and budget management.
• Translate business and functional requirements into clear development tasks and sprint priorities.
• Lead Agile ceremonies including sprint planning, backlog grooming, and sprint reviews.
• Manage project workflows, timelines, and task tracking within Jira while coordinating team resourcing through Parallax.
• Maintain project financial health through scope tracking, budget awareness, and change order coordination.
• Prepare and maintain key project documentation including agendas, milestone plans, release plans, and weekly status reports.
• Facilitate client, design, and internal development meetings to keep projects aligned and moving forward.
• Coordinate QA processes and assist testing prior to client UAT.
• Collaborate with the PMO team through Bear’s PODS structure, ensuring cross-team coordination and knowledge sharing.
• Report directly to the Director of Project Management and contribute to internal process documentation and operational improvements.

• 3+ years of experience as a Project Manager at a Shopify agency, Magento experience is a plus.
• Excitement to learn, grow, and adapt to new technologies.
• Strong understanding of modern web development workflows and the ability to communicate confidently with engineers about technical requirements, estimates and implementation trade-offs.
• Familiarity with tools such as Jira (task management), Harvest (time tracking and budget reporting), Smartsheet (project planning), and Parallax (team resourcing).
• Excellent written and verbal communication skills, essential for a remote work environment.
• Confidence and leadership skills to act as the primary client contact with a proactive and solutions-oriented mindset.
• Ability to set realistic timelines, anticipate risks, coordinate cross-functional teams, and estimate resource needs.
• Proven ability to collaborate effectively with clients, designers, developers, and internal stakeholders.

• Enjoy working in a fast-paced agency environment with multiple active clients.
• Are comfortable balancing client expectations, developer workflows, and project budgets.
• Take a proactive approach to growing client partnerships, identifying opportunities for additional work that supports the client’s goals and long-term success.
• Communicate clearly and proactively, especially when navigating project challenges.
• Take ownership of problems and work collaboratively to find solutions.
• You’re curious, open to feedback, and always looking for ways to improve both your work and the team’s processes.