Technical Project Manager

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Independence Pet Group (IPG), a subsidiary of IPH, is one of North America’s largest pet insurance and services organizations. Our impressive family of brands (Figo, Felix, ASPCA Pet Health Insurance, Pets Plus Us, and AKC Pet Insurance) supports insurance for more than 1,000,000 pets in the U.S. and Canada and provides well-being, safety, resources, and business solutions to the pet industry, including microchip identification and an online pet registry. 

Job Description

• Engages with internal and external stakeholders.
• Prepares communication for technical project tasks to achieve scope, utilizing a clear project plan to gain acceptance for strategic plans from stakeholders.
• Ensures technical projects are delivered on-time, within scope, and within budget.
• Builds and maintains key strategic relationships across the enterprise by providing regular technical stakeholder communication and progress reports to ensure alignment with overall strategic plans.
• Leads the development and implementation of stakeholder engagement, change management, and communication strategies.
• Organizes technical project teams, using project management methodology, assigns individual responsibilities, develops project schedules, and determines resource requirements.
• Integrates vendor tasks into technical project plans, tracks, and reviews vendor deliverables.
• Facilitates technical project transition into daily business operations
• Performs project risk management.
• Performs other duties and responsibilities as assigned.

Experience: 

• 3 year’s project management and/or relevant experience
• Prior experience handling SDLC-based projects is highly preferred.
• Experience with ADO preferred, Jira ok
• Experience using Aha! a plus

Education:

• Bachelor’s Degree or equivalent work experience (One-year relevant experience is equivalent to one-year college)

Licenses/Certifications: 

• PMO (Project Management Office) Certification or PMP (Project Management Professional) Certifications
• Scrum certifications - SAFe, CSM, CSP-SM

Level Specific Responsibilities:

• Oversight of medium to large semi-complex to complex technical projects from design to delivery.
• Analyze technical project performance and recommends solutions to minimize negative impacts
• Responsible for technical projects that generally last more than 6 months
• Assists in defining business requirements, researches external benchmarks, and gathers appropriate data
• May coach team members on technical project plan delivery

Accountability/Complexity:

• Works independently on moderately complex projects/assignments and seeks guidance on projects/assignments of higher complexity
• May provide guidance and assistance to entry level professionals and/or support employees

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)