Technical Product Owner – Billing & Payments

Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/

Ruby Labs is looking for a Technical Product Owner to lead the development and rollout of our Payment Orchestration System. This role is central to aligning engineering and integration efforts with our product strategy for payments and billing in a fast-paced SaaS environment.

• Lead the delivery of the Payment Orchestration System MVP by coordinating the integration and implementation of new payment service providers, aligning technical initiatives with product strategy.

• Own and prioritize the product backlog, translating business needs and stakeholder goals into clear, actionable user stories that guide engineering and integration teams.

• Collaborate cross-functionally with Engineering, Integration, Architecture, and the Head of Payments & Billing to ensure timely, high-quality delivery of features and improvements across the payments ecosystem.

• Define and adapt Agile workflows (SCRUM, Kanban, or hybrid) to fit team dynamics, driving efficiency through daily stand-ups, sprint planning, retrospectives, and other Agile ceremonies.

• Manage and track work progress, ensuring transparency, accountability, and accurate reporting.

• Maintain up-to-date product documentation, technical specifications, and decision records to foster alignment and knowledge sharing across teams.

• Act as the primary point of contact for internal stakeholders, providing regular updates on progress, risks, and delivery timelines.

• Champion Agile and product management best practices to continuously improve team performance, product quality, and customer value delivery.

• Support QA and UAT efforts to ensure reliability and compliance of payment and billing subsystems.

• Contribute to cross-functional initiatives as needed, supporting broader product and organizational goals.

• Proven experience as a Product Owner or Technical Product Manager, preferably in fintech, payments, billing, or SaaS environments.

• Strong understanding of payment ecosystems, including PSPs, payment orchestration, billing flows, and integration models.

• Solid knowledge of RESTful APIs, including ability to read API documentation, understand request/response cycles, and collaborate with engineers on interface definitions.

• Familiarity with SDKs and developer tools; capable of supporting integration efforts and assessing third-party SDK capabilities.

• Basic programming/scripting knowledge (e.g. JavaScript, Python, or similar) to support technical discussions, perform lightweight testing, or work with tools like Postman and Swagger.

• Experience with Agile methodologies (SCRUM, Kanban, or hybrid models); ability to lead Agile ceremonies and continuously improve team workflows.

• Proficiency with product and project management tools (e.g. JIRA, Confluence, Plane.so, Outline).

• Ability to write clear and concise user stories, acceptance criteria, and technical documentation.

• Strong communication skills, with the ability to bridge technical and non-technical stakeholders.

• Experience coordinating cross-functional teams, especially Engineering, Architecture, QA, and external partners.

• Prior experience with PCI compliance, fraud prevention, or billing automation in a product context.

• Knowledge of testing frameworks.

• Familiarity with data analysis tools (e.g. Looker, SQL, or similar) for product insights and validation.

• Previous involvement in system migrations, particularly payment infrastructure transitions or tool replacements.

Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.

Discover the perks of being part of our vibrant team! We offer:

• Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.

• Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.

• Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.

• Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.

• Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1dHF4ctKlez75whdn-ybUwP5d5Wr0BdwVrorrm_fM40Q/preview

Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!

After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:

• Recruiter Screening (40 minutes)

• First Interview (35 minutes)

• Final Interview (45 minutes)

At Ruby Labs, we are more than a team; we're a community united in pushing the boundaries of technology and innovation. Our combined passion fuels our ambition for excellence, driving impact that resonates around the globe.

We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.

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