Technical Product Manager, Chase Travel

Job Description
Shape the future of product while crafting solutions that enhance and optimize customer experiences. Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.
As a Product Manager within the Chase Travel team, you will be responsible for enhancing and optimizing the delivery of our products to customers. You will play a key role in creating solutions and efficiencies that enable successful implementations in a timely and organized manner.
Job responsibilities

• Define and execute the product management and strategy for API Platforms & SDKs
• Partner with executives and peers within Chase Travel to align initiatives with overall business objectives
• Build and maintain relationships with key technology stakeholders
• Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
• Establish metrics and KPIs to measure developer satisfaction, adoption, and business impact
• Oversee the entire product lifecycle from ideation to launch

Required qualifications, capabilities, and skills

• As a senior software contributor, technical product owner, or software architect, I possess 7+ years of experience or equivalent expertise.
• Extensive knowledge of the product development life cycle, technical design, and data analytics
• Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Advanced experience with APIs, SDKs, CLIs, and developer ecosystems
• Experience driving change within organizations and managing stakeholders across multiple functions
• Expertise in executive stakeholder management

Preferred qualifications, capabilities, and skills

• Background in software engineering or technical architecture
• Active participation or familiarity with modern developer environments
• Active participation in open source software communities
• Architectural knowledge of complex distributed systems, including eventually consistent, and event-sourcing
• Knowledge or experience of secure PCI environments
• Knowledge or experience of UI component libraries and frameworks
• Expansive knowledge of data patterns, stores, queues, and streaming systems
• Experience in any of the following languages & frameworks; .NET, Java, Spring, JavaScript, Typescript, Angular, React

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.