Technical Operations Intern

As a Technical Operations Intern on the Workforce Enablement team, you’ll bring your motivation and curiosity to gain real-world experience in IT operations, asset management, and end-user support while learning alongside seasoned professionals in a collaborative, people-first environment.

Ready to get in the driver's seat? Join us!

What you’ll do

• Support Asset Management
  • Assist with the lifecycle of IT hardware, including receiving, imaging, inventorying, and deploying devices.
  • Help maintain accurate hardware asset records in our tracking systems.
• Engage with Service Desk Operations
  • Help process user requests, including device orders, tech refreshes, and basic troubleshooting.
  • Shadow Service Desk and Engineering teams to observe ticket workflows, escalations, and resolution strategies.
• Contribute to Projects
  • Support internal initiatives ranging from device rollouts to system upgrades or office moves.
  • Collaborate with teammates on special projects that align with your interests and learning goals.
• Handle the Unexpected
  • Jump in where needed. Whether it’s setting up gear for a new hire or helping document a process, no two days are the same—and that’s part of the fun.

What you’ll learn

• How a modern IT organization supports a hybrid workforce
• Best practices in asset lifecycle management, endpoint security, and technical support
• Enterprise tools like ServiceNow, Microsoft Intune, and collaboration platforms
• The value of clear communication, teamwork, and continuous learning

This might describe you

• Currently pursuing a degree in Information Technology, Computer Science, or a related field
• Interest in IT operations, user support, or systems engineering
• Strong organizational and communication skills
• A proactive attitude and willingness to learn

Other things to note

• This position is located at our Traverse City, MI Headquarters.
• Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.

Say hello to Hagerty

Hagerty is an automotive enthusiast brand and the world’s largest membership organization. Along with being a best-in-class provider of specialty insurance for enthusiasts, Hagerty is also home to the Hagerty Drivers Foundation, Garage + Social, Hagerty Drivers Club, Marketplace and so much more. Committed to saving driving for future generations, each and every thing Hagerty does is dedicated to the love of the automobile. 

Hagerty is a rapidly growing company that values a winning culture. We provide meaningful work for and invest in every single team member. 

At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed, valued and belong regardless of race, gender, age, or car preference.  We are united by our shared passion for driving, our commitment to preserve car culture for future generations and our desire to make a positive impact in the world. 

If you reside in the following jurisdictions: California, Colorado, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, New Jersey, Ohio, Rhode Island, Vermont, Washington, or Canada please email [email protected] for compensation, comprehensive benefits and the perks that set us apart.  

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!