Technical Business Analyst I,II or Senior

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

The Technical Business Systems Analyst serves as a subject matter expert in security and compliance initiatives, managing a diverse technology portfolio including SOX compliance tools, Archer GRC, Mend scanning, Fortify security assessments, certificate management, system patches/upgrades, and security and performance remediation across enterprise-wide systems. This role bridges the gap between technical implementation teams and business stakeholders to ensure security protocols are maintained while minimizing business disruption.

Key Responsibilities

• Gather and document requirements for SOX compliance activities, including control testing and remediation tracking
• Analyze and document requirements for the Archer GRC platform to support governance, risk, and compliance initiatives
• Translate vulnerability findings from Mend scans into clear, actionable user stories for development teams
• Document and prioritize security vulnerabilities identified in Fortify static application security testing (SAST)
• Create user stories and requirements for digital certificate lifecycle management processes
• Develop requirements and acceptance criteria for patch management and system upgrade initiatives
• Facilitate security remediation initiatives by translating technical needs into business requirements
• Document performance issues and requirements for performance remediation activities
• Create integration requirements for enterprise-wide systems, ensuring clear acceptance criteria
• Develop and document requirements for NuGet package versioning, updates, and dependency resolution
• Maintain detailed tracking systems for all compliance and security findings
• Create technical documentation to support remediation processes and compliance requirements
• Liaise between technical development teams and business stakeholders
• Monitor and report on remediation progress, compliance status, and potential risks
• Support testing activities by developing comprehensive test plans and acceptance criteria

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 3 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

#LI-SP1

Compensation

At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.