Technical Architect - Salesforce

What you will do

• Define and own the architectural vision for complex Salesforce projects, making all major technical decisions including data model design, integration patterns, security frameworks, and non-functional requirements.
• Translate functional requirements into robust, scalable, and secure technical solutions that align with client business objectives and industry best practices.
• Provide final sign-off on all technical designs, architecture trade-offs, and deviation requests, ensuring every decision supports the project's long-term technical health and scalability.
• Maintain and evolve the technology roadmap in partnership with clients, proactively identifying and recommending emerging technologies, new tooling, and long-term scalability options to ensure solutions remain at the forefront of the industry.
• Serve as a trusted technical advisor to Lead Consultants and Project Managers, using deep expertise to navigate challenges with complex integrations, technical blockers, and architectural decisions.
• Provide strategic direction and technical guidance to ensure projects stay on track, delivering solutions that meet both functional and non-functional requirements.
• Proactively manage and escalate technical risks and blockers, serving as the primary point of contact for critical technical issues that could impact project success.
• Exercise authority to pause development or escalate issues when non-functional requirements are at risk, accompanied by impact analysis and recommended solutions to resolve issues and unblock progress.
• Lead and mentor development teams, including more junior developers, ensuring consistent delivery of high-quality technical work across onshore and nearshore teams.
• Oversee and hold teams accountable to established technical outcomes, coding standards, and architectural principles.
• Review and approve designs from technical specialists (e.g., Data Cloud, Health Cloud, MuleSoft, AI/automation), ensuring all components integrate seamlessly and align with the overall solution architecture.
• Foster a culture of technical excellence, continuous learning, and collaborative problem-solving within development teams.
• Establish and enforce technical governance frameworks, including code review standards, testing protocols, and deployment practices.
• Ensure solutions adhere to Salesforce best practices, security standards, and regulatory requirements specific to the Health & Life Sciences industry (HIPAA, HL7, FHIR).
• Monitor technical debt and proactively recommend remediation strategies to maintain system performance and maintainability.
• Drive continuous improvement in technical processes, tools, and methodologies across projects.

What we look for

• 7+ years of progressive experience in Salesforce technical architecture and development, with at least 3+ years in a Technical Architect or similar leadership role.
• Deep expertise in Salesforce platform architecture, including Service Cloud, Health Cloud, Sales Cloud, Experience Cloud, and/or other Salesforce products.
• Proven track record of designing and delivering complex, enterprise-scale Salesforce implementations with multiple integrations and custom development components.
• Demonstrated experience within the Health & Life Sciences (HLS) industry, specifically working with hospital systems, payers, life sciences organizations, or large clinical organizations.
• Strong understanding of integration patterns and technologies (REST/SOAP APIs, MuleSoft, middleware platforms, ETL tools).
• Experience with data architecture, including data modeling, data migration strategies, and master data management.
• Proficiency in Apex, Lightning Web Components (LWC), Visualforce, and declarative Salesforce development tools.
• Active Salesforce certifications required (minimum: Platform Developer I, Application Architect or System Architect).
• Additional relevant certifications strongly preferred (e.g., Technical Architect, Data Architect, Integration Architect, B2C Commerce Architect).
• Exceptional communication, presentation, and stakeholder management skills with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Strong project management discipline and the ability to manage multiple technical workstreams concurrently.
• Experience with Agile/Scrum development methodologies and DevOps practices.
• This role will require roughly 10-15% travel.