As a Technical Account Manager, you will guide customers in metadata management, foster relationships, ensure customer success, and influence product solutions.
Own Success. Shape the Future. Lead the Data Revolution.
Impact & Purpose:
- Lead the Metadata Charge: Guide data teams toward better collaboration and governance in the Active Metadata Management revolution.
- Partner with Industry Titans: Become a trusted advisor to Atlan's largest, most strategic customers, including Fortune 500 companies and innovative startups.
- Deliver Measurable Results: Directly impact customer ROI by helping them achieve data-driven success through effective metadata management.
- Shape the Future: Make your voice heard! Influence the evolution of Atlan's solutions with your insights and expertise.
Your Mission:
- Trusted Advisor: Uncover your customers' unique needs, propose strategic solutions, and maximize their value from Atlan.
- Relationship Maestro: Build strong connections with CDOs, CIOs, data analysts, and other stakeholders across all levels.
- Success Champion: Drive high adoption and user satisfaction through seamless onboarding, training, and ongoing support.
- Data Hero Evangelist: Share customer success stories and inspire the global data community to embrace Active Metadata Management.
What Makes You a Fit:
- Deep Expertise: Proven experience in data governance, data quality, or related fields, ideally as a Technical Account Manager (TAM) or Solutions Architect (SA) focused on data solutions.
- Passionate Advocate: You believe in the power of data collaboration and are committed to customer success.
- Technical Prowess: Possess a strong understanding of data management principles and technologies.
- Relationship Builder: You forge trust and rapport easily, becoming a trusted advisor to your customers.
- Strategic Mind: You can translate customer needs into actionable insights and product improvements.
Join the Atlan revolution and unleash your potential as a Technical Account Manager!
Top Skills
Data Governance
Data Management
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