Tech Ops Engineer [IC3-IC4]

🌎 While we hire almost anywhere in the world, we have a preference for someone to reside in the following locations for this role.

Preferred locations:

• North America / Zone 2

We do not subscribe to “I do my best work when I work 40 hours a week.”  People we hire at Sourcegraph believe that building outstanding things means working very hard — smarter and more hours than the competition.

We strive to make Sourcegraph the best company where exceptionally talented people can thrive. As a member of the quickly scaling Tech Ops team at Sourcegraph, you will have more responsibility, upside, and growth potential than anywhere else otherwise comparable. You will manage major proactive strategic activities as well as respond to reactive day-to-day tactical
requests with the goal of ultimately owning aspects of the IT function.

The Tech Ops team helps implement, build, integrate, upgrade, and maintain all of our enterprise and internal applications. Tech Ops empowers the rest of the business to reach their goals by
owning the systems that they rely on every day. We are looking for an experienced IT professional to support a remarkable high agency all-remote team. If you join us, we know you’ll make a big impact!

Here’s what we’re thinking...

📅 Within one month, you will…

• You have started building a trusting relationship with your teammates and peers
• You understand the projects that Tech Ops is working on, how those projects contribute to our company goals, as well as current status, risks, and mitigations
• You are already identifying areas that are in need of further automation or improvement
• You are leading onboarding and offboarding of teammates
• You will have met with department leads to further define the success requirements for
• their teams

📅 Within three months, you will…

• Your peers across the organization are enthusiastic to work with you because you reliably follow-through and have provided areas of automation that have already streamlined key parts of the business
• You contributed to our Okta environment by integrating systems and building Okta workflows
• You are identifying solutions to manual tasks across the organization in an effort to reduce human-based error
• You are leading teammate trainings and contributing to our async documentation

📅 Within six months, you will…

• You have become the enterprise-wide subject matter expert for IT matters, which includes access controls, vendor management, and onboarding / offboarding processes
• You have collaborated with team leaders to design and implement a process for role-based access modifications
• You monitor and report on all Sourcegraph assets and systems and their compliance status

You are an experienced and visionary people-driven IT engineer who has the skills to effectively support our rapidly scaling teams. You thrive in a high growth environment and can contribute to a team wherever necessary, as a systems expert and a tactical technical resource. You are strongly aligned with our values, inspired by our mission to make it so that everyone can code, and motivated to do your best work at Sourcegraph.

• 4 - 7 years of experience in Tech Ops/IT for a technology-focused company
• Demonstrable experience managing an internal cloud-based system portfolio
• Experience working on cross functional projects, representing IT on such topics as change management, identity and access management, policy management and data retention
• Advanced ability in analyzing risk and designing efficient controls to minimize risk
•  Previous experience automating IT processes

Nice to haves:

• Advanced experience with Okta, Okta Workflows, Microsoft Azure including Intune and
• Defender, and Jira Service Desk
• Previous experience in compliance policy management
• Advanced demonstrable experience scripting with Mac, Jamf, and other systems
• Networking experience

📊 This job is an IC3-IC4.  You can read more about our job leveling philosophy in our Handbook.

💸 We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an open and transparent company that values competitive compensation, our compensation ranges are visible to every single Sourcegraph teammate.

Your salary is determined by your pay band for the IC3-IC4 job level. For determining pay bands, we use a number of market and data-driven salary sources, along with your location zone, and target the high-end of the range to ensure we’re always paying above market regardless of where you live in the world. Both U.S. and international locations are divided into one of four zones, determined by the cost of labor index for each area. The salary for a successful candidate will be based on level, job-related skills, experience, qualifications, and location zone. Please note that the salaries below may be adjusted in the future.

💰 The target compensation for this role is based on the IC3-IC4 pay band for your zone. 

• IC3 / Zone 2:  $107,178.40
• IC4 / Zone 2: $127,709.60

Please speak with a recruiter for additional information regarding zone locations.

📈 In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous perks & benefits.

Below is the interview process you can expect for this role (you can read more about the types of interviews in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all! 

We expect the interview process to take 4.5 hours in total. 

👋 Introduction Stage - we have initial conversations to get to know you better…

• [30m] Recruiter Screen
• [30m] Hiring Manager Screen

🧑‍💻 Team Interview Stage - we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…

• [45m] Resume Deep Dive
• [45m] Technical Interview / Working Session
• [30m] Peer

🎉 Final Interview Stage - we move you to our final round, where you gain a better understanding of our business and values holistically…

• [30m] Values
• [15m] Leadership with co-founder 
• We check references and conduct your background check

Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.