Provide technical leadership in ServiceNow technology; focus on Financial Service Operations solutions and agile methodologies, ensuring effective implementation and client engagement.
This is a remote position.
Inviting Applications for the role of Principal Consultant – ServiceNow
In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams
Responsibilities
· Extensive experience in ServiceNow technology
· Extensive experience with ServiceNow platform, specifically with FSO and CSM involving Financial Service Data Model for Banking / Insurance
· ServiceNow scripting experience using JavaScript, HTML, CSS, XML and REST/SOAP Web Services.
· Understanding and experience of Business Rules, Script Includes, UI Actions and all scripted aspects of ServiceNow.
· Experience working with Agile teams, methodologies, and tools in a virtual environment.
· Experience of ServiceNow solution Implementation (configuration and customization) experience
· Proven experience in at least one design, architect and implementation of FSO solutions involving Financial Data Model, Dispute management, Customer life cycle management, Treasury Operation, Payment operations, Card operations, Loan operation, Claims processing.
· Experience of working in ServiceNow FSO Projects and with experience on Requirements Gathering, Agile/Sprint Planning, Demos.
· Strong background in solution architecture and technical design, with a focus on enterprise architecture, Financial Service Operation (FSO)
· Strong understanding of Enterprise architecture processes and the ability to translate these into technical solutions.
· Experience with ServiceNow client and server-side JavaScript and the ServiceNow APIs
· Experience in architecting, solutioning, implementation and configuration of Financial Service Operation
· Experience and expert understanding of key ServiceNow modules and concepts like CSDM, CMDB, Data Models, etc.
· Advanced analytical and problem-solving experience, ability to multi-task and effectively manage priorities.
· Strong understanding of ITIL and Service Management frameworks
Requirements
Minimum Qualifications
• Experience in ServiceNow IRM implementation
• Experience in working in IRM domain out of which some experience in the role of IRM Architect
• Experience in ServiceNow IRM design, architecture, and implementations with a fair understanding of ServiceNow IRM model, plugins, and accelerators.
• Excellent customer facing skills
• Should have worked extensively on ServiceNow Integrations with other external systems
• Knowledge of one or more of the following: HTML/CSS, AJAX, Jelly, JSON, AngularJS.
• ServiceNow Certified Implementation Specialist – IRM
• Certified Implementation Specialist – Risk and Compliance.
• Certified Implementation Specialist – Vendor Risk Management
• Understanding of various regulations like GDPR, ISO etc. (Good to have)
Similar Jobs
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
The Systems Administrator I is responsible for ensuring operational readiness of software components at NASIC, providing continuous monitoring, maintaining databases, and responding to incidents. They will document issues, plan updates, and work collaboratively on-site to support ongoing operations.
Top Skills:
AnsibleBashDc/OsKubernetesLinuxMarathon JsonPython
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
The Business Intelligence Analyst will conduct quantitative data analytics, market analysis, and support strategic growth initiatives, internal data processes, and mergers and acquisitions.
Top Skills:
DaxExcelMicrosoft Power BiPythonRSQLSQL ServerTableau
Cloud • Information Technology • Security • Software • Cybersecurity
The Account Executive will build relationships with internal and customer stakeholders, create account strategies, and act as a trusted advisor to clients, focusing on cloud security solutions.
Top Skills:
AICloudCybersecuritySoftware
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
