Team Lead - MGCC IT Internal

Description and Requirements
Position Summary
The primary function of the Migration Lead is to support migration from IT readiness standpoint. Along with Migration, Role includes the required assistance in all aspects of the administrative and operations of the assigned portfolio.
Job Responsibilities

Education
• Minimum Qualifications:
Must be a Graduate. (BE/B. Tech will be preferred).
Experience

• ~ 3 years of experience on IT support around migrations
• Well versed with different IT infrastructure, associated OS, technical troubleshooting
• Good in liaison with Internal & external stakeholders, vendors

Knowledge and skills (general and technical)

• Should have experience of IT infrastructure
• Excellent knowledge of Excel and PowerPoint
• Should have good communication skills
• Understanding of people management
• Self-motivated, well organized, and flexible with a sense of urgency approach
• Adaptability to change
• Self-disciplined and result oriented
• Ability to manage multiple tasks prioritizing effectively.
• Ability to find creative and innovative solutions to business problems
• Must be flexible to US Daytime work hours.
• Should be capable of building and sustaining strong relationships with stakeholders.
• Should have knowledge of IT Infrastructure (Network connectivity, MPLS, internet, VPN etc.)

Other Requirements (licenses, certifications, specialized training - if required)
• ITIL certification
Working Relationships
Internal Contacts
(and purpose of relationship):
• Internal Stakeholders - GOSC Migration team
• Enterprise stakeholder - US / other region stakeholders
External Contacts
(and purpose of relationship) - If Applicable
• External Stakeholders e.g. IT vendors
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
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