Systems Engineer

WHO WE ARE

We’re not in the wing business. We’re in the flavor business. It’s been our mission to Serve the World Flavor since we first opened in 1994, and we’re just getting started. 1997 saw the opening of our first brand partner operated Wingstop location, and by 2002 we had served the world one billion wings. It’s flavor that defines us and has made Wingstop one of the fastest growing brands in the restaurant industry.

Above all else – our success is largely due to our people and our core values, or what we call The Wingstop Way of being entrepreneurial, service-minded, fun, and authentic. We believe having a strong people foundation centered on these collective values creates a crave-worthy culture and talented team, as well as ensures our brand is poised for accelerated growth. We all win together.

WHAT WE’LL NEED

The Systems Engineer will significantly contribute to building, maintaining, optimizing, and ensuring the reliability and scalability of the company’s systems and storage infrastructure. Their role is critical to ensuring underlying systems, storage, applications, and services are available 24x7 to support the business needs of the company.

This role includes managing and monitoring our server and storage infrastructure and ensuring the associated patching, backups and required maintenance processes are completed in a timely manner while adhering to the company’s change management processes, policies and standards.

The Systems Engineer will play a pivotal role in managing and scaling the infrastructure to accommodate growth.

Role Responsibilities: 

• Manage and support enterprise infrastructure, including servers, storage, and virtualization environments
• Administer and maintain backup/restore and replication systems
• Oversee identity and access systems including Active Directory, Azure, Microsoft Entra ID (Azure AD) in hybrid environments, and IAM platforms (Okta experience preferred)
• Support and manage Microsoft ecosystem tools including O365, Exchange, SQL, SCCM/SSRS, and Microsoft Intune
• Maintain and support SaaS applications and internal systems within a hybrid cloud environment
• Participate in change management processes, ensuring all infrastructure changes are documented, tracked, reviewed, approved, and compliant with governance policies
• Develop and monitor key performance metrics to assess system health, performance, and storage infrastructure status
• Collaborate with cross-functional teams to support IT infrastructure initiatives and business requests
• Create, update, and maintain technical documentation, ensuring all system changes follow revision control processes
• Respond to critical incidents and alerts, troubleshooting and resolving issues to maintain uptime and availability of business-critical systems

WHAT YOU’LL NEED

Education Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or related field preferred. Equivalent 7 years of proven experience in similar role is considered.

Certifications:

• MCSE, MCSA or other industry related certifications are a plus..

Tools & Skills:

• Knowledge of IT server systems, storage, database, networking, co-locations, and hybrid cloud environments (AWS, Azure, etc.).

• Experience with enterprise storage solutions in a fiber-channel configuration.
• Experience with Enterprise backup solutions in a regulatory and audit complaint environment 

People Skills:

• Highly collaborative and service-oriented

• Strong ownership and accountability

• Ability to lead incident resolution and cross-functional coordination

• Passion for continuous improvement and learning

WHO YOU ARE 

No job is too small. You recognize that the real work happens in the restaurants, and everything we do should support their success. You stay humble, roll up your sleeves, and always look for ways to help. You learn from others and contribute wherever you can.

You care deeply about doing great work and driving results. You’re curious, ask questions, and seek out opportunities to improve. You don’t just point out problems—you bring solutions, ideas, and perspectives that move the team forward.

You take full responsibility for your work and see things through to completion. You aren’t afraid to fail because you know that failure is a part of learning and growth. You take action, move fast, and keep pushing forward.

You lead with empathy, respect, and emotional intelligence. You collaborate effectively, fostering a culture of trust and constructive feedback. You understand the importance of teamwork and ensure that your actions build others up rather than break them down.

You push yourself and others to be better. You embrace healthy conflict, knowing that great ideas and strong teams emerge from honest, constructive conversations. You believe that leaders create leaders and are committed to fostering a culture of growth, challenge, and continuous improvement.

BENEFITS

FLAVOR PERKS:

• Unlimited paid time off for exempt employees

• One paid volunteer day of your choice

• Competitive bonus structure for eligible roles

• Team member stock purchase plan

• Health savings or flexible spending account options

• 401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)

• Comprehensive medical, dental, and vision benefits

• Basic life and AD&D insurance provided

• Pet insurance

• Education Assistance

• Wellness reimbursement program

• Paid maternity and paternity leave

FUN IS THE BEST FLAVOR:

• Lunch provided every Tuesday and Thursday in office

• Discount on Wingstop gift cards

• Onsite game room

Wingstop provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.