The Systems Engineer Sr will support the design, development, implementation, and sustainment of digital adoption solutions using the WalkMe platform or any other DAP. This role will partner with business stakeholders, application owners, and technical teams to translate user needs and business requirements into intuitive in-application guidance, workflow automation, and user-support experiences.
Responsibilities include analyzing business processes and web-based applications; designing, building, testing, deploying, and maintaining WalkMe content such as Smart Walk-Thrus, Launchers, ShoutOuts, SmartTips, Resources, and Surveys; and using adoption analytics to identify opportunities to improve the user experience. The position will perform technical troubleshooting and validation to ensure WalkMe solutions function reliably across supported applications and browser environments.
The successful candidate will apply knowledge of HTML, JavaScript, jQuery, CSS, and browser developer tools to identify page elements, create reliable selectors, troubleshoot issues, and support integration with enterprise applications. The role will also document solution designs, maintain configuration standards, evaluate technical risks and impacts, and coordinate with cross-functional teams to deliver scalable solutions that meet customer, schedule, technical, and cost requirements.
- Experience developing, configuring, testing, and supporting digital guidance, user-adoption, or web-based solutions in an enterprise environment.
- Working knowledge of HTML, CSS, JavaScript, and jQuery, including the ability to inspect and interact with web-page elements.
- Ability to translate business and user requirements into clear, scalable technical solutions and end-user experiences.
- Experience troubleshooting web-based application behavior, validating solution functionality, and resolving implementation issues.
- Strong analytical, communication, and collaboration skills, with the ability to work effectively with business stakeholders, product owners, developers, and other technical teams.
- Ability to manage multiple priorities, work independently, and deliver high-quality solutions within established schedules.
- Experience designing, building, deploying, and maintaining WalkMe solutions, including Smart Walk-Thrus, Launchers, ShoutOuts, Resources, Surveys, and other in-app guidance.
- Experience using WalkMe Editor, Insights/analytics, segmentation, rules, and targeting to create personalized user experiences.
- Experience supporting software adoption, change management, digital transformation, training, or user-experience initiatives.
- Familiarity with browser developer tools, DOM structure, CSS selectors, and debugging JavaScript or jQuery-based interactions.
- Experience integrating or supporting enterprise SaaS platforms, particularly HR, finance, supply-chain, or business operations applications.
- Experience gathering feedback and using adoption metrics, analytics, and user behavior data to improve digital guidance.
- Knowledge of accessibility, responsive web design, and cross-browser compatibility considerations.
- Bachelor’s degree in a relevant technical discipline or equivalent experience.
Pay Information
Full-Time Salary Range: $85300.00 - $158300.00
At Lockheed Martin, we know mission success starts with taking care of our people. Our Total Rewards program is designed to attract top talent, support your well-being, and help you grow—both professionally and personally.
The salary range for this position is as listed on the requisition. Please note that the salary information listed is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market(work location) and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Flexible work arrangements and schedules (e.g., 4x10), 401(k) match, Paid time off, Holidays, Parental Leave, EAP, Flexible Spending Accounts, Education Assistance, Life Insurance, Short-Term Disability, and Long-Term Disability.
- Annual short-term and/or long-term incentive compensation programs may be offered depending on the position. Payments under these annual programs are not guaranteed and can vary from year to year and are tied to a range of performance metrics.
- For (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
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