At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
We’re looking for a Systems Engineer II who’s passionate about modern IT systems, automation, and secure access management. In this role, you’ll lead complex IT projects, build resilient systems, and help scale our SaaS ecosystem with a focus on automation, observability, and cross-functional impact. You’ll own projects from idea to delivery, bring automation wherever possible, and work across departments to make sure our systems are secure, efficient, and user-friendly.
You’ll be part of a team that values reliability, resiliency, scalability, and extensibility in everything we build. We operate with a shared sense of ownership and purpose, supporting one another’s growth, holding a high bar for quality, and working together to deliver impactful solutions for our users and the business. Collaboration, curiosity, and a commitment to excellence define how we show up for each other and for the company.
If you thrive on solving infrastructure challenges, simplifying complexity, and enabling the business through technology, we’d love to meet you.
What you’ll work on
You’ll own and drive projects that define the next generation of IT at Braze, including:
- Identity & Access Lifecycle Automation:
- Build and enhance automated provisioning and deprovisioning flows using Okta, SCIM, APIs, and Terraform. Reduce manual toil and improve auditability.
- Zero-Trust & Device Trust Enablement:
- Integrate identity, device posture, and network security across tools like modernization of endpoint management and secure access platforms. Help enforce policies that ensure only trusted devices and identities can access corporate resources.
- Endpoint & Device Trust Automation:
- Integrate Kandji and Zscaler to validate device posture, enforce secure access policies, and build end-to-end automation that aligns identity, device, and compliance.
- Automation & Self-Service IT:
- Design workflows that remove manual tickets and empower teams with self-service capabilities (access requests, app provisioning, device configuration, etc.).
- Observability & Self-Healing Systems:
- Implement proactive alerting, dashboards, and self-remediation logic to increase uptime, reduce noise, and keep systems reliable at scale.
- Audit Readiness & Evidence Automation:
- Partner with Security and Compliance to automate audit evidence collection across systems like Okta, Jira, and GitHub, transforming how IT demonstrates control and accountability.
- Innovation & New Technology Pilots:
- Evaluate new SaaS tools, pilot emerging technologies (e.g., new MDM features, Okta capabilities, AI-enabled automation), and bring recommendations back to the team. You’ll have freedom to propose and own new automation projects that make IT better.
What you’ll do
- Lead the design, automation, and lifecycle management of core IT systems with a focus on scale, reliability, and security.
- Architect automation pipelines using tools like Okta Workflows, Terraform, and APIs to connect identity, device, and SaaS platforms.
- Partner with stakeholders to enforce zero trust and automate device posture and access control validation.
- Implement observability for SaaS infrastructure to proactively detect issues and drive continuous improvement.
- Contribute to the IT Systems roadmap, identifying new opportunities for automation, integration, and self-service.
- Document, communicate, and deliver changes following structured change control and compliance best practices.
Who you are:
- Experienced in designing and managing SaaS-heavy IT ecosystems in cloud-native environments.
- Fluent in identity and access management, especially Okta (SSO, MFA, SCIM, Workflows).
- Proficient with automation and scripting (Python, Bash, PowerShell) and comfortable working with APIs, Terraform, or infrastructure-as-code.
- Familiar with endpoint management (Kandji, Jamf, Intune) and Zero Trust frameworks (Zscaler).
- Knowledgeable in SOX or ISO 27001 controls with a disciplined approach to documentation and change management.
- Collaborative, curious, and excited to build scalable systems that make life easier for others.
Bonus:
- Certifications in Okta, Atlassian, Google Workspace, Jamf, Zscaler, or related platforms.
- Experience with configuration management and infrastructure-as-code tools (e.g., Terraform, Ansible).
- Hands-on experience with Atlassian Cloud (Jira, JSM, Confluence) administration and automation.
- Jira/Confluence experience for task tracking, documentation, and service delivery.
- Familiarity with cloud platforms like AWS, GCP, or Azure.
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $120,000 and $133,000/year with an expected On Target Earnings (OTE) between $133,000 and $146,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.
The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.
Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.
The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.Top Skills
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