Assist in the design, development, and implementation of OSS applications and systems. Provide application administration and support, create documentation, and enhance the customer experience. Participate in systems engineering activities and work with database administrators for application reliability.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Responsible for assisting in the design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Will participate in full life-cycle of systems engineering activities of high-quality, scalable solutions
Actively and consistently support all efforts to simplify and enhance the customer experience.
Contributes to design sessions with OSS Architects, Requirements Analysts, IT Operations and OSS Systems Engineers.
Reviews existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services.
Creates work effort estimates for assigned tasks and support prioritization and release management.
Develops of core code modules, unit test tools and release notes for enhancements and bug fixes.
Installs, administers, configures and maintains OSS applications including operating systems and related software.
Provides 'on call' support to resolve OSS application issues after normal business hours.
Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
Works with database administrators to configure, tune and maintain databases in variety of languages
Documents systems configurations and upgrades.
Designs and implements change control policies and disaster recovery plans.
Monitors and assists in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources.
Perform other duties as requested by supervisor.
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrated in-depth ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
Demonstrated in-depth ability to create detailed documentation to functionally understand new and existing applications
Demonstrated in-depth ability to follow and implement established change and control policies and procedures
Demonstrated in-depth ability to troubleshoot application problems
Demonstrated in-depth knowledge of development tools, application frameworks, and testing tools
Demonstrated in-depth knowledge of OSS applications and software
Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
Required Education
Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications
Required Related Work Experience and Number of Years
Application Development experience in relevant areas - 3
Network OSS application experience - 2
System Administration experience - 2
Database support and development experience - 2
Experience in Enterprise Application Integration (EAI) - 2
Preferred Related Work Experience and Number of Years
Application Development experience in relevant areas - 5+
Network OSS application experience - 3+
System Administration experience - 3+
Database support and development experience - 3+
Experience in Enterprise Application Integration (EAI) - 3+
Working Conditions
Office Environment
'On Call' support, on a rotation basis
#LI-RB1
ISY340 2026-71550 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Responsible for assisting in the design, development, and implementation of enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Responsible for Application Administration of OSS applications supporting all Charter Divisions. Will participate in full life-cycle of systems engineering activities of high-quality, scalable solutions
Actively and consistently support all efforts to simplify and enhance the customer experience.
Contributes to design sessions with OSS Architects, Requirements Analysts, IT Operations and OSS Systems Engineers.
Reviews existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services.
Creates work effort estimates for assigned tasks and support prioritization and release management.
Develops of core code modules, unit test tools and release notes for enhancements and bug fixes.
Installs, administers, configures and maintains OSS applications including operating systems and related software.
Provides 'on call' support to resolve OSS application issues after normal business hours.
Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
Works with database administrators to configure, tune and maintain databases in variety of languages
Documents systems configurations and upgrades.
Designs and implements change control policies and disaster recovery plans.
Monitors and assists in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources.
Perform other duties as requested by supervisor.
Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Demonstrated in-depth ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
Demonstrated in-depth ability to create detailed documentation to functionally understand new and existing applications
Demonstrated in-depth ability to follow and implement established change and control policies and procedures
Demonstrated in-depth ability to troubleshoot application problems
Demonstrated in-depth knowledge of development tools, application frameworks, and testing tools
Demonstrated in-depth knowledge of OSS applications and software
Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
Required Education
Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications
Required Related Work Experience and Number of Years
Application Development experience in relevant areas - 3
Network OSS application experience - 2
System Administration experience - 2
Database support and development experience - 2
Experience in Enterprise Application Integration (EAI) - 2
Preferred Related Work Experience and Number of Years
Application Development experience in relevant areas - 5+
Network OSS application experience - 3+
System Administration experience - 3+
Database support and development experience - 3+
Experience in Enterprise Application Integration (EAI) - 3+
Working Conditions
Office Environment
'On Call' support, on a rotation basis
#LI-RB1
ISY340 2026-71550 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
Top Skills
Application Frameworks
Databases
Development Tools
Oss Applications
Testing Tools
Spectrum Charlotte, North Carolina, USA Office



In Charlotte, we’re supporting the mission of our company with roles in everything from Business Intelligence to IT and beyond. Plus, we’re serving customers all around the city with Field Operations, Sales & even local news.
Similar Jobs at Spectrum
Information Technology • Internet of Things • Mobile • On-Demand • Software
The Systems Engineer II designs, develops, and implements OSS applications, provides application administration, creates design documents, and supports systems engineering activities.
Top Skills:
Application FrameworksDatabasesDevelopment ToolsOperating SystemsOss ApplicationsTesting Tools
Information Technology • Internet of Things • Mobile • On-Demand • Software
The Manager in Digital Service & CX will drive the adoption and development of digital customer self-service, manage projects, and enhance customer experiences through innovative solutions.
Top Skills:
Application TechnologiesSoftwareWeb
Information Technology • Internet of Things • Mobile • On-Demand • Software
As a Business Account Executive, you will generate new sales, conduct needs analyses, and maintain sales records while delivering communication solutions to small businesses.
Top Skills:
MS OfficeSalesforce
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus




