The Senior System Administrator assists with troubleshooting customer issues, documenting activities, and collaborating with teams while ensuring proper asset management and support processes.
Job Title: System Administrator- Senior (Onsite)
Location: Raleigh, NC
Duration: 12+ Months
Job Description:
System Admin Mid-Level Contractor Job Description – EEM Support
- Document work activities in ServiceNow
- Troubleshoot customer issues
- Provide instruction while troubleshooting for remote customers
- Assist with developing team processes & a knowledge base
- Work with vendors on warranty cases
- Collaborate with internal teams on technical issues
- Work on special projects as needed
Skills:
Top Skills
Active Directory
Intune
M365
Macintosh
Mecm
Tanium
Windows Os
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
