The Strategic Sales Manager will onboard photography companies to CubiCasa's platform, ensuring exceptional training, support, and relationship management while collaborating with internal teams.
Strategic Sales Manager - Photographer Products will be responsible for onboarding photography companies to CubiCasa’s floor plan platform. This role requires a customer-focused professional
who can build strong relationships, provide exceptional support, and ensure a seamless
onboarding experience. The ideal candidate will have a blend of project management, technical
proficiency, and customer success expertise.
Currently, we are welcoming applications from candidates residing in the following states: Alabama, California, Florida, Illinois, Michigan, Minnesota, Mississippi, Nevada, North Carolina, and Washington.
What You Will Work On
- Guide photography companies through the onboarding process, ensuring they understand the platform’s features and benefits.
- Provide personalized training sessions (virtual or recorded) tailored to client needs.
- Collaborate with internal teams to ensure all onboarding milestones are met.
- Serve as the primary point of contact for assigned accounts, building strong and lasting relationships.
- Monitor account activity and proactively address challenges or concerns.
- Identify opportunities to upsell additional services or features.
- Onboard photography companies to CubiCasa's products and services
- Provide best practices and recommendations to maximize the value of the platform.
- Gather and analyze customer feedback to identify areas for improvement.
- Collaboration and Reporting:
- Work cross-functionally with Sales, Product, and Customer Support teams to ensure alignment on customer needs.
- Report on account activity, onboarding progress, and customer satisfaction metrics.
- Address technical or operational issues that arise during onboarding, working with technical teams to resolve them promptly.
- Educate clients on troubleshooting steps to enhance their platform experience.
Who We Are Looking For
- 2+ years in account management, customer success, or related roles.
- Experience working with SaaS platforms or digital tools for small businesses is a plus.
- Experience in real estate photography, editing or listing media creation is necessary
- Strong interpersonal and communication skills, both written and verbal.
- Ability to manage multiple accounts and projects simultaneously.
- Proficient in CRM tools (e.g., HubSpot, Salesforce) and virtual meeting platforms.
- Technical aptitude to learn and explain software features and functionality
- A background or familiarity with the photography, real estate, or media industry is preferred.
- A customer-first mindset with a proactive approach to problem-solving.
What You Can Expect
- Compensation: The base salary for this position ranges from $67,000 – $96,000 base salary, with an on-target bonus up to $40,000 (OTE up to $136,000), depending on your location, experience, and qualifications.
- Inclusive benefits package offerings 401k plans and customizable benefits including dental, vision, medical, etc. for you and your dependents.
- An innovative culture that understands the importance of quality of work over quantity.
- Company supported and employee-driven ambassador groups that promote diversity, working on a hybrid schedule and philanthropy.
- Learning and development programs to help advance your career and personal growth.
What We Value
- Lead with Collaboration! – Great ideas come from open discussion and teamwork.
- Excellence in Simplicity! – Empowering real estate pros with fast, easy floor plans.
- Relentless Growth! – Scaling innovation with over 1.2 million floor plans and 35,000+ partners.
- Customers First, Always! – Listening, evolving, and delivering top-tier support.
Top Skills
Crm Tools
Hubspot
Saas Platforms
Salesforce
Virtual Meeting Platforms
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