The Strategic Sales Development Representative will conduct outbound prospect outreach and achieve sales-qualified opportunity goals while collaborating with Account Executives and Marketing.
Launched in 2018, Forethought is the first AI-native platform for enterprise customer support, built on a multi-agent architecture for omnichannel resolution. Trusted by leading companies like Upwork, Grammarly, Airtable, and Datadog, Forethought’s AI agents resolve billions of monthly support issues. The company has raised $115M+ in venture funding from top investors, including Blue Cloud Ventures, NEA, Village Global, and Sound Ventures, G2 has recognized Forethought as a High Performer in 2024 and Mid-Market Leader, Best Est. ROI, and Easiest to Do Business With in Customer Support for 2025.
Strategic Sales Development Representative (SDR), Outbound
What You’ll Be Doing (Responsibilities):
What You’ll Be Doing (Responsibilities):
- Drive a high volume of proactive, outbound prospect outreach through phone, email, and social media.
- Achieve weekly, monthly, and quarterly sales-qualified opportunity goals.
- Partner with Account Executives to strategically target and engage best-fit accounts.
- Research technical buyers and craft contextual, compelling emails and cold calls.
- Maintain and update records within our CRM, ensuring accurate documentation of research and activities.
- Collaborate with Marketing to refine messaging and clearly articulate Forethought’s value proposition.
- Support list building and other research projects to identify opportunities.
- Participate in continuous training to refine your skills and stay ahead of industry trends.
Who You Are (Skills and Qualities):
- Resilient and Coachable: You embrace feedback, learn from challenges, and continuously strive for improvement.
- Highly Curious and Persistent: You have a natural curiosity and determination to uncover opportunities and engage prospects effectively.
- Organized and Reliable: You excel at managing tasks, maintaining accurate records, and consistently following through on action items.
- A Strong Communicator: You possess exceptional written, verbal, and interpersonal communication skills, with an ability to simplify complex ideas.
- Self-Starter: You thrive in a fast-paced, dynamic startup environment and are driven to achieve results.
- Technically Savvy: You’re comfortable engaging with technical decision-makers and leveraging tools like Sales Navigator, Outreach, and Salesforce (experience is a plus but not required).
- Team-Oriented: You collaborate well with others, including Account Executives, to achieve shared goals.
- Competitive and Results-Driven: You’re motivated to exceed goals and benchmarks.
- Average Selling Price: Average deals are greater than $70,000.
- Industry: Experience selling SAAS products.
Top Skills
CRM
Outreach
Sales Navigator
Salesforce
Similar Jobs
_0.png)
Productivity • Software • Conversational AI
As a Sales Development Representative, you'll research prospects, generate leads, exceed sales goals, and collaborate with Account Executives to drive new business.
Top Skills:
OutreachSales NavigatorSalesforce
Fintech • Payments • Financial Services
As a Sales Development Representative, you will generate leads, manage outbound initiatives, and support sales efforts in North America.
Top Skills:
Sales ToolsSFDC
Machine Learning
As a Sales Development Representative, you'll build an active sales pipeline, conduct outbound prospecting, and ensure quarterly revenue targets are met.
Top Skills:
CRMHubspot
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
