About Figure
Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We’re proving that blockchain isn’t just theory - it’s powering real products used by hundreds of thousands of consumers and institutions.
By combining blockchain’s transparency and efficiency with AI-driven automation, we’ve reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes.
Together with our 170+ partners, we’ve originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure’s ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets.
We’re proud to be recognized as one of Forbes’ Most Innovative Fintech Startups in 2025 and Fast Company’s Most Innovative Companies in Finance and Personal Finance.
About the Role
The Strategic Partner Development Manager is responsible for managing communication, training, enablement, and day-to-day coordination with Figure’s largest national partners. This role ensures that enterprise partners such as Lowe’s, GreenSky, and OneClick are fully supported, properly trained, and consistently engaged to drive usage of Figure’s Digital HELOC program across their field, sales, and operational teams.
You will act as the primary point of contact for partner-facing communication, workflows, performance insights, and escalation management. This role requires strong organization, polished communication, and the ability to navigate multiple teams within large organizations.
What You’ll Do
- Lead enablement for strategic partners
- Coordinate communication across partner teams (sales, ops, and Figure’s internal team)
- Create and manage partner-specific workflows, materials, and updates
- Track usage and performance; identify gaps and drive increased volume
- Support and troubleshoot the partner application lifecycle; recover stalled deals
- Escalate issues and coordinate resolutions with internal Figure teams
- Pull reports, analyze trends, and deliver insights to partner leadership
- Maintain clean documentation, notes, and communication in Salesforce
- Handle partner questions, feedback, and follow-ups with clarity and professionalism
What We Look For
- 3+ years in strategic account management, partner success, enterprise customer enablement, or a similar role
- Experience working with large national partners, retailers, lenders, or SaaS platforms
- Strong presentation, communication, and cross-functional coordination skills
- Comfortable managing complex workflows across multiple departments
- Able to interpret performance data and translate it into actionable insights
- Organized, proactive, and able to manage multiple high-visibility relationships
Salary
- Base Compensation: $80,000/yr
- On-target earnings: $105,000/yr
- Company equity in the form of RSUs
- This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs
Benefits
- Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
- Company HSA, FSA, Dependent Care, 401k, and commuter benefits
- Employer-funded life and disability insurance coverage
- 11 Observed Holidays & PTO plan
- Up to 12 weeks paid family leave
- Continuing education reimbursement
Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice.
Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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Top Skills
Figure Charlotte, North Carolina, USA Office
Located In Charlotte’s Financial District, our office offers easy access to restaurants, bars, entertainment, and sports venues within a few minutes’ walk. Public transportation and bike routes are conveniently accessible from surrounding streets.
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