Lead and deliver multiple IT projects and programs, acting as primary client contact. Oversee planning, execution, budgeting, risk mitigation, governance, and cross-functional collaboration. Mentor project managers, support presales, and drive continuous improvement.
Key Responsibilities:
- Manage and deliver multiple projects or programs across diverse technologies and domains.
- Act as the primary point of contact for clients, maintaining strong relationships and ensuring high satisfaction levels.
- Oversee project planning, execution, and delivery, ensuring adherence to timelines, budgets, and quality standards.
- Drive stakeholder communication and reporting, providing regular updates on progress, risks, and issues.
- Collaborate with cross-functional teams including development, QA, DevOps, and business units.
- Identify and mitigate project risks, ensuring smooth delivery.
- Manage project governance, metrics, and compliance with organizational standards.
- Support pre-sales activities including proposal creation, solution presentations, and estimation.
- Drive continuous improvement through feedback loops, process optimization, and innovation.
- Lead and mentor project managers and team members to ensure effective performance and growth.
Required Skills & Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field.
- 8+ years of experience in IT project delivery, with at least 3 years in a leadership or client-facing role.
- Proven experience in managing large-scale, complex projects or programs.
- Strong understanding of SDLC, Agile, and DevOps methodologies.
- Excellent client engagement, communication, and stakeholder management skills.
- Strong problem-solving, organizational, and leadership abilities.
- Experience in resource planning, budgeting, and project financials.
- PMP / PRINCE2 / Scrum Master certification (preferred).
Soft Skills:
- Strong interpersonal and negotiation skills.
- Ability to manage ambiguity and changing priorities.
- Strategic thinker with attention to detail.
- Team player with a proactive approach.
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What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
