What we’re building and why we’re building it.
Every month, millions of people use America’s Rewards App, earning rewards for buying brands they love – and a whole lot more. Whether shopping in the grocery aisle, grabbing a bite at the drive-through or playing a favorite mobile game, Fetch empowers consumers to live rewarded throughout their day. To date, we’ve delivered more than $1 billion in rewards and earned more than 5 million five-star reviews from happy users.
It’s not just our users who believe in Fetch: with investments from SoftBank, Univision, and Hamilton Lane, and partnerships ranging from challenger brands to Fortune 500 companies, Fetch is reshaping how brands and consumers connect in the marketplace. When you work at Fetch, you play a vital role in a platform that drives brand loyalty and creates lifelong consumers with the power of Fetch points. User and partner success are at the heart of everything we do, and we extend that same commitment to our employees.
Ranked as one of America’s Best Startup Employers by Forbes for two years in a row, Fetch fosters a people-first culture rooted in trust, accountability, and innovation. We encourage our employees to challenge ideas, think bigger, and always bring the fun to Fetch.
Fetch is an equal employment opportunity employer.
Meet Fetch Engineering:
At Fetch, our engineering philosophy emphasizes innovation, adaptability, and informed decision-making. Our engineers thrive in complex environments, making decisions based on critical thinking and data, even in uncertain situations. We value proactive problem-solving and focus on driving impactful results while maintaining high technical standards. You will work alongside talented engineers who are dedicated to pushing the boundaries of technology and encouraging each other to excel. We understand that Fetch may not be the right fit for everyone, but if you're passionate about solving challenging problems and navigating intricate systems, Fetch could be a great place for you.
About the Role:
At Fetch, we are on a mission to build the most comprehensive product catalog across every retailer in the U.S., and eventually the world. Our catalog is the backbone of the Fetch platform, powering critical features such as personalization, relevance, search, and product matching. This catalog doesn't just track basic product information; it includes rich metadata like category taxonomies, images, and purchase history data to fuel our advertising capabilities and enhance the overall user experience.
We are seeking a Staff Software Engineer with deep expertise in building and scaling large, data-rich product catalogs. This role is crucial to leveling up our catalog and data capabilities, which will drive many of Fetch’s most important future initiatives. The ideal candidate has a blend of technical proficiency, domain knowledge, and experience in areas like data ingestion, machine learning, and potentially AdTech.
What you’ll do at Fetch (Role Responsibilities):
- Collaborate closely with cross-functional teams, including engineers, data analysts, product managers, and ML specialists, to build a comprehensive and scalable product catalog.
- Lead the design, implementation, and optimization of critical components of the catalog, such as product ingestion pipelines, data enrichment, metadata generation, and data serving infrastructure.
- Ensure the catalog serves as the foundation for personalization, relevance, search, and product matching across Fetch’s app, while supporting additional use cases like image-based ad generation and real-time product recommendations.
- Develop robust solutions to ingest product data from multiple sources (partners, third-party data providers, and web scraping) and harmonize that data to maintain a unified, up-to-date product catalog.
- Collaborate with the ML team to integrate state-of-the-art machine learning techniques for data classification, entity resolution, and content enrichment (text, images, etc.).
- Mentor team members, fostering a culture of knowledge sharing and technical excellence.
In your Toolbox (Minimum Requirements):
- 5+ years of experience building and maintaining large-scale, high-performance product catalogs or similar data-driven applications, with a strong focus on reliability, scalability, and accuracy.
- Proven experience delivering software in a high-traffic production environment, with an emphasis on data quality, integrity, and operational excellence.
- Strong proficiency in at least one of the following programming languages: Python, Go, Java, with the ability to write clean, efficient, and maintainable code.
- Expertise in cloud-based distributed systems (AWS or similar), microservices architecture, and handling large-scale data ingestion and processing workflows.
- Familiarity with machine learning techniques for data cleaning, enrichment, and classification tasks, such as entity resolution, named entity recognition, and image/text classification.
- Strong understanding of data modeling and data structures, especially in building product catalogs with complex relationships between entities.
Nice to haves/Bonus Points (Preferred Requirements):
- Experience with AdTech or systems that optimize and generate ad content using product metadata.
- Experience using GenAI/LLMs to automate data cleaning, enrichment, and categorization tasks.
- Knowledge of search system optimization and experience building or enhancing relevance and ranking algorithms.
- Familiarity with taxonomy design, knowledge graph construction, or other advanced data modeling techniques to structure and enrich the catalog.
- Experience with web scraping and data aggregation from diverse external sources to support catalog growth and data coverage.
At Fetch, we'll give you the tools to feel healthy, happy and secure through:
- Equity: We offer employees equity in Fetch, so that everyone can benefit from Fetch’s growth.
- 401k Match: Dollar-for-dollar match up to 4%.
- Benefits for humans and pets: We offer comprehensive medical, dental and vision plans for everyone including your pets.
- Continuing Education: Fetch provides ten thousand per year in education reimbursement.
- Employee Resource Groups: Take part in employee-led groups that are centered around fostering a diverse and inclusive workplace through events, dialogue and advocacy. The ERGs participate in our Inclusion Council with members of executive leadership.
- Paid Time Off: On top of our flexible PTO, Fetch observes 9 paid holidays, including Juneteenth and Indigenous People’s Day, as well as our year-end week-long break.
- Robust Leave Policies: 20 weeks of paid parental leave for primary caregivers, 14 weeks for secondary caregivers, and a flexible return to work schedule.
- Calvin Care Cash: Employees who are welcoming new family members will also receive a one time $2,000 incentive to assist employees with covering the cost of childcare, clothing, diapers and much more!
- Flexible Work Environment: Collaborate with your team in one of our stunning offices in Madison, Birmingham, or Chicago. Or you can work fully remotely from anywhere in the US. We’ll ensure you are equally equipped with the hardware and software you need to get your job done in the comfort of your home.
Fetch is an equal opportunity employer that embraces diversity, inclusion, and respect for all individuals. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, age, national origin, marital status, veteran status, disability, or any other characteristic protected by applicable law. Our commitment to inclusivity ensures that everyone is treated with dignity and has the opportunity to succeed based on their talent, skills, and potential.
Fetch also provides reasonable accommodations to qualified individuals with disabilities or those with sincerely held religious beliefs, as required by law. If you need assistance with the application process or require an accommodation, please contact us at [email protected].
Learn more: Fetch Recruitment Scam Warning.
Top Skills
Similar Jobs
What you need to know about the Charlotte Tech Scene
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
