Company Overview (Who are we? Why should you join us?)
At ecoATM the proof of our success is in our staggering growth, extraordinary impact on protecting the planet, and providing a work culture unlike any other. We are a technology company and a pioneer of device re-commerce. Through our 6500+ automated kiosks and online marketplace Gazelle.com, we enable people all over the world to join the mobile device re-use revolution, a revolution that will get billions of used smartphones out of the e-waste cycle and into the hands of people who don’t have affordable access to the empowerment of the latest mobile technology.
At ecoATM we know our employees are our greatest strength and the key to our continued growth and success. When you join our team, you will enjoy more than just a job, you will be empowered to develop and utilize your unique talents and skills to build a rewarding career while making a lasting, positive impact on the planet.
Our Values and Leadership Behaviors
About the Role
We’re hiring a Staff Product Manager – Web Lead to drive the vision, strategy, and execution for our web product experience. This is a senior individual contributor role responsible for owning the end-to-end roadmap for Gazelle.com, ecoATM.com, and future web surfaces. Your mission: build a frictionless, conversion-optimized, omnichannel experience that helps us acquire, engage, and retain customers across trade-in, trade-up, and device pricing flows.
You’ll lead both new product development and optimization efforts across core customer journeys, including Trade-In, Trade-Up, Price Your Device, and Kiosk Locator. You will partner closely with UX, marketing, pricing, engineering, and analytics to ensure the web experience is high-converting, customer-first, and ecommerce-expert-led.
Key Responsibilities
- Own the full web product roadmap across ecoATM and Gazelle domains.
- Lead optimization and innovation of trade-in, trade-up, pricing, and kiosk locator flows.
- Drive end-to-end conversion improvements across the site.
- Define and execute strategies that support omnichannel growth and unify the digital experience.
- Apply deep ecommerce and CRO expertise to shape design, UX, and engagement patterns.
- Partner with UX, engineering, analytics, and marketing to deliver high-performing experiences.
- Build and test usage-based growth loops, free-to-paid flows, and other retention-driving mechanisms.
- Collaborate with pricing teams to integrate market-based pricing intelligence into web surfaces.
Qualifications
- 8 years in product management with a focus on consumer-facing ecommerce experiences.
- Deep expertise in CRO, ecommerce UX patterns, and data-driven optimization.
- Experience owning PDPs, checkout flows, or other revenue-critical web systems.
- Proven success leading cross-functional product development at scale.
- Strong grasp of A/B testing, performance metrics, funnel analytics, and experimentation frameworks.
- Comfortable operating as a senior IC in a fast-paced, highly collaborative environment.
- Excellent communicator who can partner effectively across UX, engineering, analytics, and marketing.
- Must have experience in ecommerce or DTC product environments — SaaS or content platform experience does not substitute.
Why Join Us?
- Lead the future of omnichannel commerce at a profitable, high-growth company.
- Own web strategy and execution for a company transforming how consumers buy, sell, and upgrade devices.
- Work with a passionate team of builders across product, UX, engineering, and marketing.
- Thrive in a remote-first culture with flexibility, autonomy, and leadership visibility.
Pay Range (How much might you earn in your base salary?)
$190,000 - $220,000 base salary + bonus + LTIPS
Base pay offered may vary depending on job-related knowledge, skills, and experience. This information is provided per CA SB 1162 (“CA Pay Transparency Law”). Base pay information is based on market location. Learn more about ecoATM benefits here.
This position may also be eligible for short-term and long-term incentives based on individual and company performance.
This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Here at ecoATM/Gazelle we value diversity & belonging and are proud to be an Equal Employment Opportunity employer. All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic, and are fairly and equitably compensated based on current market data. If you need assistance, or an accommodation, please let your recruiter know.
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