Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Zocdoc is committed to delivering exceptional user experiences, and our Design System team plays a vital role in making this happen. As a Staff Platform Engineer on the Design System team, you'll be instrumental in building and maintaining the reusable UI components and libraries that empower our product teams to create consistent, high-quality user interfaces at scale. You'll help define and uphold our design system standards, drive best practices for component development, and foster efficiency across our engineering organization.
By collaborating closely with design, product, and frontend engineering teams, you'll ensure our design system is robust, flexible, and easy to use, enabling faster and more consistent product development. Your contributions will directly enhance the efficiency and effectiveness of the entire organization, ultimately helping Zocdoc connect patients and providers more seamlessly through a unified user experience.
You’ll enjoy this role if you are…
- Passionate about shared UI/UX/Web components and building design system libraries.
- Focused on creating reusable components and UI libraries.
- Excited by the opportunity to define and implement best practices for component development and usage.
- Highly detail-oriented, yet able to prioritize and focus on delivering meaningful impact.
- A strong communicator with the ability to negotiate tradeoffs and secure buy-in from Product Managers and other engineers on timelines or resource allocation.
- The kind of person who enjoys collaborating with cross-functional teams and mentoring others to grow their technical skills.
Your day to day is…
- Taking full ownership of architecting and building core UI components and libraries for the Zocdoc Design System.
- Collaborating closely with design, product, and frontend application development teams to ensure components meet functional and aesthetic requirements.
- Ensuring all components meet high standards of performance and maintainability.
- Authentically mentoring and coaching engineers on best practices for component development, code reviews, and technical decisions to elevate the entire team's performance.
- Building and fostering strong relationships with cross-functional stakeholders to align on technical direction and deliverables.
- Contributing to the overall vision and roadmap of the Design System.
You’ll be successful in this role if you have…
- Meaningful experience building and scaling shared UI/UX/Web components, design system libraries, or UI libraries.
- Strong technical skills with React, Javascript, and Typescript, primarily mentioning work on developing new consumer-facing applications.
- Experience working as part of a Design System team or focused on Design System initiatives.
- A traditional Application Development background with several years of frontend experience.
- A fundamental understanding of software development principles, including CI/CD (e.g., TeamCity), testing strategies (e.g., Jest), and version control.
- SOLID communication skills and expressed willingness to have other engineers as primary stakeholders.
- Experience or passion for code reviews, architectural reviews, and establishing best practices.
Benefits:
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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