THE CHALLENGE
Eventbrite is a big, bustling marketplace where anyone can post an event in minutes or buy a ticket in seconds. The Risk pillar builds the guardrails that ensure our creators get paid and our attendees find amazing events. We ensure great experiences happen reliably and without unnecessary risks even as Eventbrite launches innovative features and expands into new markets across the world. Keeping ahead of fraudsters requires a balance of proactivity and reactivity with the agility to switch focus when necessary. Our decision analysts make sure we keep up without our organizers noticing by designing low profile, high precision, data-driven solutions to the ever-changing landscape of threats.
THE TEAM
The Risk pillar is a high-performing, multi-disciplinary technical development collection of teams that includes data analysts, data scientists, product managers, and engineers. We work together toward the common goal of making Eventbrite the trusted marketplace for live experiences. We collaborate with product teams across the companies to control payment, content publication, and account security risks. Working in an ever-changing threat landscape, we are vigilant for emerging problems. We strive to build solutions through collaboration, building for flexibility, while staying focused on innovative solutions to these complex problems.
THE ROLE
You will design, implement, and track the risk prevention policies at the center of our risk detection and mitigation strategy. You will work with policy and operations experts to understand the details of what’s working well and where we have opportunities to fill gaps. You will drive analytical efforts to source data from Eventbrite’s wide variety of product features, and then leverage it to design effective, low friction policies. You will collaborate with colleagues in engineering to use our in-house decisioning platform to quickly design, test, and ship data-driven rules, and to implement improvements to that platform to move faster. You’ll work with data scientists to leverage and collaborate on improving machine learning and AI models. You will partner with other analytical teams to track the impact on the business as a whole.
THE SKILLSET
- Proven ability to research and design data-driven policies, and to communicate findings to non-technical audiences including cross-functional decision makers.
- Expertise with SQL including experience working in complex data environments (>7 years) with experience developing monitoring and dashboards, including design and maintenance of data transformations using tools such as DBT.
- Command of a set of practical statistical analysis packages including pandas, Microsoft Excel, and/or similar tools.
- Experience with data processing and scripting in Python including comfort with version control tools (e.g. git) and test-driven development (>5 years)
- Comfort and interest in mentoring team members up to Senior level, and providing technical leadership over analytical projects
BONUS POINTS FOR
- Direct experience in an anti-abuse space such as fraud, spam, content policy, or trust and safety
- Experience working closely with machine learning and AI-driven teams and associated knowledge of statistics
- Active Eventbrite user with a passion for live events
PAY TRANSPARENCY
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Eventbrite, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is listed below. You may also be eligible to participate in Eventbrite’s incentive program(s) (such as equity, annual incentive bonus and commission plans), subject to the applicable rules and restrictions.
Pay Transparency Range (US)
$127,300—$229,100 USD
At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life.
Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority.
Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.
BENEFITS
We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.
Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).
EQUAL OPPORTUNITY
At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.
If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.
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