Easy Apply
Easy Apply
Lead the SRE and DevOps team, ensure infrastructure reliability, oversee cloud operations, drive automation, and collaborate cross-functionally.
About the Role
We are seeking a seasoned SRE / DevOps Manager to lead our reliability and operations engineering team. You will be responsible for ensuring the scalability, security, and performance of our infrastructure while fostering a culture of automation, ownership, and continuous improvement.
At Upshop, we believe that great businesses are built by great people. Our People function is at the heart of our company’s growth, ensuring we attract, develop, and retain A Players who drive our mission forward.
Our Values:
- Extremely Accountable
- Customer Obsessed
- Always Innovating
- Demand Excellence
- Biased for Action
Key Responsibilities
Team Leadership
- Manage and mentor a team of SRE and DevOps engineers.
- Drive hiring, onboarding, and professional development.
- Set clear goals and performance metrics.
Reliability & Incident Management
- Own system uptime, performance, and reliability.
- Lead incident response and root cause analysis.
- Define and monitor SLAs, SLOs, and SLIs.
Infrastructure & Automation
- Oversee cloud infrastructure (Azure).
- Implement Infrastructure as Code (IaC) using tools like Terraform or other similar tools
- Drive automation of CI/CD pipelines and operational tasks.
- Build and manage a DevSecOps process to connect CI/CD pipelines with AzureDevOps, Gitlab etc.
Monitoring & Observability
- Implement and maintain monitoring, alerting, and logging systems.
- Use tools like Datadog or other similar tools like Prometheus, Grafana, ELK stack.
Security & Compliance
- Ensure infrastructure security and compliance with industry standards.
- Collaborate with InfoSec teams on audits and vulnerability management.
Cross-functional Collaboration
- Work closely with software engineering, product, and QA teams.
- Advocate for DevOps and SRE best practices across the organization.
Qualifications
- 10+ years of experience in DevOps, SRE, or infrastructure engineering.
- 2+ years in a leadership or managerial role.
- 3+ years of expertise with Cloud platform deployments
- 3+ years of experience working with MongoDB and cosmosdb
- Strong experience with cloud platforms (AWS, GCP, Azure).
- Proficiency in scripting languages (Power shell scripting, Python, Bash, Go).
- Hands-on experience with Kubernetes, Docker, CI/CD tools.
- Excellent communication and leadership skills.
Preferred Qualifications
- Experience with compliance frameworks (SOC 2, ISO 27001).
- Familiarity with Agile and DevOps methodologies.
- Certifications in cloud technologies or DevOps practices.
Benefits/Perks
- Hybrid Opportunity
- Competitive salary
- Employer-matched 401(k) plan
- Attractive paid time off policy
- Career growth and development opportunities
Top Skills
Azure
Bash
Ci/Cd
Datadog
Docker
Elk Stack
Go
Grafana
Kubernetes
Powershell
Prometheus
Python
Terraform
Similar Jobs
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
As an Inside Sales Account Executive, you will convert inbound leads into customers, perform outbound prospecting, and manage the sales cycle from start to finish, working closely with other teams to ensure customer satisfaction and achieve revenue goals.
Top Skills:
Salesforce
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
The Inside Sales Account Executive will convert inbound leads into customers and engage in outbound prospecting, managing the full sales cycle while meeting revenue goals.
Top Skills:
Salesforce
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
Lead the development of machine learning systems for fraud detection and risk modeling at scale, collaborating across teams and influencing ML strategy.
Top Skills:
AWSGCPMlflowModeMySQLNumpyPandasPysparkPythonPyTorchScikit-LearnSnowflakeTableauTensorflow/KerasXgboost
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus

.png)