Leads UX initiatives across projects, defines research and design processes, creates UX artifacts such as personas, wireframes, and prototypes, and ensures accessibility and UX best practices. Collaborates with cross-functional teams throughout product development, communicates UX impact to stakeholders, and presents findings and deliverables to clients. The role also involves leading workshops and interviews.
Join the Utility Team!
Utility is an end-to-end mobile app and digital platform agency, focused on designing and engineering innovative, transformative technology. Our clients are premier global brands and new ventures across the wellness, fitness, entertainment, streaming, and educational spaces. Founded by digital leaders from companies like Major League Baseball and McCann Erickson, Utility is built by folks who have been on the other side of the table. We treat every project as if it were our own, from startup ventures to blue-chip brands.
What You'll Do- Lead UX initiatives across various projects.
- Be responsible for UX-related artifacts.
- Pick the right tool for the job. Define the appropriate exercises or processes for the problem at hand.
- Ensure UX best practices are being followed by collaborating with cross-functional teams through the entire product development process.
- Help communicate the impact of UX design and research to project stakeholders; both internally and client-facing.
- Present UX findings and artifacts to clients.
- 10 years of experience
- Experience leading UX workshops, interviews, etc
- Experience creating UX artifacts, from informational (ex. personas), to interaction design (ex. Wireframes, prototypes, etc.) and accessibility
- Experience leading initiatives with cross-functional teams
- Fluent in all things Figma
- Competitive salary
- Local holidays
- PTO policy: unlimited (within reason)
- Health, Dental and Vision
- Hybrid role: remote + in-office days
- Growth Opportunities
- Additional benefits: Company Branded Swag Package, Professional Personal Development Support
Similar Jobs
Artificial Intelligence • Information Technology • Software • Consulting
Designs and develops enterprise web and mobile experiences from research and requirements through prototypes, responsive interfaces, usability testing, and production support. Creates design systems and reusable component libraries while applying accessibility, information architecture, interaction design, and performance best practices. Collaborates with product, engineering, QA, analysts, and stakeholders in Agile environments, integrates front ends with APIs and cloud applications, and supports design quality, developer handoff, and release processes.
Top Skills:
Adobe XdAngularBootstrapCSS3FigmaGitHTML5IllustratorJavaScriptPhotoshopProgressive Web ApplicationsReactRestful ApisSassSketchStorybookTailwind CssTypescriptVueWcag
Financial Services
Leads UX and product design for PrudentialPeak®, translating customer insights, business priorities, and operational constraints into accessible digital experiences. Responsibilities include information architecture, journey mapping, wireframing, prototyping, user testing, workshop facilitation, experience analysis, and evidence-based recommendations. The role partners with marketing, product, technology, operations, compliance, and business teams to improve customer journeys, define opportunities, influence roadmaps, and deliver measurable outcomes in an agile environment.
Top Skills:
FigmaJIRAMiroPowerPointUsertesting.ComUserzoom
Aerospace • Automation
Own the UX design vision for AeroVect’s autonomous ground support equipment service. Lead end-to-end design for fleet operations tools, including remote assistance, dispatch, monitoring, dashboards, reporting, and SLA visibility. Establish design standards and component libraries, conduct customer and operator research, and partner with Product, Engineering, Commercial, and Operations teams. Design high-information-density interfaces for real-time, safety-critical workflows and shape a scalable design function as the company’s first dedicated designer.
Top Skills:
Autonomous Ground Support EquipmentComponent LibrariesDesign SystemsFleet Management SystemsReal-Time Monitoring InterfacesTeleoperations
What you need to know about the Charlotte Tech Scene
Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
Key Facts About Charlotte Tech
- Number of Tech Workers: 90,859; 6.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lowe’s, Bank of America, TIAA, Microsoft, Honeywell
- Key Industries: Fintech, artificial intelligence, cybersecurity, cloud computing, e-commerce
- Funding Landscape: $3.1 billion in venture capital funding in 2024 (CED)
- Notable Investors: Microsoft, Google, Falfurrias Management Partners, RevTech Labs Foundation
- Research Centers and Universities: University of North Carolina at Charlotte, Northeastern University, North Carolina Research Campus
