Sr. Tactical EAR Specialist

A Sr. Tactical Transition Specialist provides program support and collaboration across the experienced advisor recruit on-boarding organization to ensure a consistent and effective advisor on-boarding experience through communication, training and the documentation of our processes. This position will provide Essential Transition Support for our EAR advisors with an initial focus on pre-onboarding tasks and serve as their point of contact for a brief period after start date. Additionally, this role will actively partner with the Transition Managers to develop, manage, track and report work progress on current on-boardings.

Key Responsibilities

• Collaborate with team to triage and manage requests coming through the Essential Transition Support mailbox to support onboarding new advisors joining the firm through our EAR and/or EPA program at Ameriprise. Utilize firm-wide and team specific knowledge to provide guidance on onboarding tasks, hold parties accountable to fulfilling their role/tasks, provide data gathering tool demos, lead critical onboarding prep calls with the EAR and field leadership, manage escalations, and resolve complex questions through the EAR's 30th day of hire.  
• Support EARs across all channels with pre-fill, submitting and following up on carrier appointments, hiring paperwork and stationery (document centralization). Requires continuous follow up directly with annuity & insurance carriers until appointments have been confirmed and pulling DTCC reports for electronic submissions. Communicate with the field leaders and the advisor(s) on status updates. Must track all work for reporting.
• Support and assist Transition Managers with capacity planning for large/complex EAR transitions and hold all parties accountable to fulfilling their role/tasks. This also includes participating in all transition related scheduled calls to take notes, assist where needed and help prepare weekly  
  transition update communication emails that are sent by the Transition Manager.
• Document and maintain business procedures, ASK articles and field facing material. Identify key dependencies, resources, time frames and milestones for key deliverables.  Be a key partner in EAR Onboarding projects to enhance the onboarding experience.

Required Qualifications

• Bachelors degree or equivalent
• 3+ years of relevant industry experience

Preferred Qualifications

• Broad knowledge of: Ameriprise products, policies and systems as well as EAR (advisor) Onboarding processes
• Ability to effectively partner and influence
• Ability to manage multiple priorities, support process improvements, participate in projects and assist with implementing solutions
• Strong oral and written communication skills
• Comfortable working in a flexible, fast-paced environment
• Ability to work independently and hold self-accountable
• Knowledge of Microsoft Suite of tools (Excel, Word, etc.)
• FINRA Series 7 and/or Series 99

About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

The estimated base salary for this role is $57,100 - $77,100 / year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.Full timeExemptBusiness Support & OperationsCLEAR Clearing