Sr Staff SDET

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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The Senior Staff Software Development Engineer in Test position is a hands-on lead role that will oversee the work of a small group of SDETs and test engineers and will be responsible for all aspects of test automation including web, mobile, API, microservice, and white box testing efforts. The role contributes to the success at Alkami by delivering the tools and automation-driven testing landscape for our evolving platform and applications, as it relates to the delivery of our omni-channel applications.

Key Responsibilities & Duties:

• Guide the work of a group of SDETs in one or more functional areas with responsibility for all aspects of test automation including framework enhancements & being an evangelist of quality. Review source code for potential problems, help debug & triage issues and isolate fixes. 
• Guide tool analysis, create proof of concept models, and make recommendations to support the tools selection process. Analyze, recommend, and implement industry best practices for coding guidelines, peer reviews, git workflow, process workflow, quality gates, CI/CD process, etc. 
• Actively participate in reviews (walkthroughs) of technical specifications and program code with architects & developers, communicating design, requirements, feature set, functionality, and limitations of systems/applications to the team. Promote Quality engineering processes, practices, and standards both within and across teams. 
• Enable CI/CD integration for various automated test suites. Ensure proper test reporting, alerting, and quality gates are defined and enforced. Continuously evaluate opportunities for improvements. Invest in building robust data seeding techniques and test execution techniques to get reliable test results. 
• Collaborate with other teams including Release Management, SRE, Performance Engineering, Project Management, and Application Support teams for the successful delivery of new system features. Proactively involved with product owners from feature inception through functional validation to launch, while always looking for potential quality issues. 
• Design and document comprehensive test strategies, testing guidelines, standard operating procedures, utilities, and tooling to improve the efficiency of test automation. 
• Triage customer issues, analyze production metrics, and provide root cause analysis to the engineers, and recommend system hardening measures. Knowledge and awareness of which customers are receiving new code/updates according to the Release Schedule. 
• Provides guidance to SDETs and Associates and Seniors. Serves as a SME for multiple areas of the application and monitors the success of their mentees. 
• Provides oversight over a small group of SDETs. Ensures they are following SOP and adhering to design and coding guidelines. Proactively provide updates/reports to Sr. Leadership 
• Lead the maintenance of the test environments, test data creations, ensuring they are consistent with staging/production configurations. Work closely with SRE and Technical Implementations coming up with tooling to improve environment stability, accuracy, and maintenance. 

Qualifications:

• Minimum of 12 years of related experience; or 8 years and an advanced degree.

• Bachelor’s degree in Computer Science, Software Engineering, or related field

• Proficient in coding with the breadth of knowledge up and down the technology stack and extensive implementation of object-oriented programming, data structures, design patterns, system architecture, etc, in one or more programming languages such as C#, Java, Python, JS or similar. Familiar with Terraforms, Shell scripting, and Powershell scripting. 
• Expert in various full stack - open source testing or COTS tools such as Selenium/ Cypress/ Playwright for Web testing, Appium/ Espresso for Mobile testing and RestAssured/ HttpClient for API testing. 
• Proven track record in evaluating various tools and framework, setting best practices, coding guidelines and review process. Well versed in building, maintaining and enhancing test automation framework using industry best practice such as page-object model, data-driven framework, behavioral driven development, etc using testing framework such as JUnit, NUnit, TestNg, Pytest or Cucumber. 
• Experience in setting up Git workflow (eg: Bitbucket, Gitlab), build automation tools (Gradle, Maven, Nuget etc), and artifact management using tools like JFrog, Proget, etc. Experience in establishing various automated quality gates and enabling automated test execution on cloud devices (Saucelabs/ Browserstack) using various CI/CD tools such as Gitlab, Github, Jenkins, Bamboo, TeamCity, CircleCI, etc. 
• Expert in building test strategies, test plans, and automation strategies with a variety of test types such as Smoke, Functional, Regression testing, etc. using various test case optimization techniques. Working knowledge of Agile/DevOps development methodologies such as Scrum and Kanban.
• Working knowledge of relational databases (eg: SQL Server, Postgres) and non-relational databases (eg: MongoDB, DynamoDB). Ability to write complex queries including Joins, Aggregate functions, etc. Ability to point out the underlying challenges in data architecture, store procedures using database monitors/profilers, etc. 
• Experience to White Box Testing techniques (Unit & Integration tests), including the use of tools like SonarQube, JaCoCO, etc. Reviewing the automated checks on code quality and coverage. Exposure to performance testing practices using tools like JMeter, Gatling, etc. 
• Knowledge of different API architectures such as REST, GraphQL, Webhooks, WCF, and gRPC protocols. UI architectures /concepts such as Micro frontend, single page applications, etc. Well-versed in testing and reviewing different layers in Microservice architecture, Event-driven/messaging architecture (Kafka, SQS), Kubernetes platform, and Service virtualization to improve testability. 
• Experience in designing and improving test workflows and processes. Experience in creating quality metrics, and analyzing metrics to understand trends and risks. 
• A seasoned collaborator, extremely effective at cross-functional collaboration i.e. bringing Product, Design and Engineering together, apt in decision making & project management. 
• Ability to pull logs from different environments (Production, Staging, Integrated environments) and resolve difficult to reproduce scenarios. Must be comfortable with PagerDuty for Production errors, heavy involvement with SRE, and troubleshoot for owned areas as well as assisting other SDETs 
• Strong written and verbal communication skills 

Desired Skills:

• Master’s degree in engineering, technology or related field 
• An accomplished technologist passionate about System Design and Architecture with a breadth of knowledge across the technology landscape, and depth in automation and test strategies. 
• Extensive experience being a coach to the team, well versed in evaluating SDET candidates and building a high-performing team.

The salary range for this position is: $176,000 - $264,000Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

#LI-REMOTE

J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.