Sr. Solutions Consultant

We are looking for a Sr. Solutions Consultant to support the development of the North American region by providing technical expertise and experience to the team, customers, and partners. 

As a Sr. Solutions Consultant, you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. Using technical creativity and business acumen, you will illustrate the value that Creatio’s platform can provide. You must be able to engage and articulate product positioning to both business and technical users in competitive scenarios. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

Desired Skills and Experience:

• Bachelor's degree in a related field.
• 4-5 years of experience in solution consulting, presales, or technical sales within enterprise SaaS (CRM, BPM, or automation solutions preferred).
• Strong expertise in business process automation, CRM platforms, or customer experience solutions.
• Exceptional presentation skills, with the ability to tell compelling stories through customized demos.
• Ability to navigate complex sales cycles and influence senior decision-makers.
• In-depth knowledge of the North America market dynamics, including industry trends, competitor landscape, and regulatory environment.
• Storytelling mindset – ability to create engaging, value-driven narratives in demos.
• Curiosity & problem-solving – proactive approach to understanding customer needs.
• Collaboration & adaptability – ability to work cross-functionally in a fast-paced, global team.
• Willingness to travel as needed to meet with clients and attend industry events.
• Experience with no-code/low-code platforms, AI automation, or API integrations is a plus.
• Experience working with and designing database solutions is a plus.

Responsibilities:

Customer Oriented Responsibilities:

• Lead discovery sessions with prospects to identify pain points, business goals, and key use cases.
• Align Creatio’s platform capabilities with prospect requirements, positioning no-code automation, AI-driven workflows, and CRM functionalities effectively.
• Develop value-driven demos, leveraging storytelling techniques to connect with different personas (C-suite, IT, end-users).
• Deliver engaging, industry-specific demos, adapting content for each audience and addressing technical objections
• Deliver product demos and technical briefs for key customer accounts
• Act as a trusted advisor, guiding customers on best practices for digital transformation with a low-code/no-code CRM.

Partner Oriented Responsibilities:

• Help partners define best approaches in sales strategies based on product specifics and capabilities.

Company and Team-Oriented Responsibilities:

• Work closely with Account Executives to strategize on deal progression and competitive positioning.
• Contribute to internal knowledge bases, demo libraries, and best practices for presales teams.
• Stay updated on Creatio’s latest features, market trends, and competitor offerings.