The Senior Site Reliability Engineer maintains and improves system reliability for a cloud-based lending platform, overseeing production environments and collaborating on infrastructure and performance enhancement initiatives.
We are looking for a Senior Site Reliability Engineer with strong experience in AWS, system monitoring,
and infrastructure automation. The role involves maintaining and improving the reliability and
performance of a cloud-based lending platform used by mid-market and large financial institutions.
The ideal candidate will have a solid background in systems engineering and software development,
become comfortable working across teams, and take ownership of operational stability and tooling
improvements.
A leading Fintech SaaS company providing core lending infrastructure (software and cloud
configuration) to mid-market and large lenders. They have a market-leading product that enables
clients to be more efficient, organized, and streamlined in the lending business. Their software
manages over 18 billion dollars in loans, with customers throughout North America. The company’s
talented employees are driving the growth of this exciting organization. You could be part of that
journey!
Responsibilities:
- Own your deep learning about the software, its functions, and how it fulfills the clients’ needs, and how they use the product.
- Oversee systems to ensure reliability for customers.
- Monitor distribution systems and notify appropriate persons of any potential issues.
- Run the production environment by monitoring availability and taking a holistic view of system health.
- Build software and systems to manage platform infrastructure and applications.
- Improve reliability, quality, and time-to-market of our suite of software solutions.
- Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
- Partner with development teams to improve services through rigorous testing and release procedures.
Technical Skills:
- Bachelor's Degree (B.A.) in Computer Science or Design or equivalent four-year degree, or equivalent related experience.
- 5-7 years of proven experience in a Site Reliability role or similar experience.
- Experience defining, monitoring and measuring Service Level Agreement, Service Level Objective and Service Level Indicator.
- Knowledge of the DevOps methodology and experience implementing it.
- Excellent oral and written communication skills, including facilitation of group presentations, and consulting skills in the English language.
- Possess deep technical experience with AWS, containerization technologies, automated deployment frameworks, monitoring, logging, alerting, system internals, networking, databases, distributed systems, and service-oriented architecture.
- Demonstrate hands-on technical leadership and business impact in combining software engineering skills with systems engineering skills to solve complex automation and reliability challenges.
- Experience working with Infrastructure and Application Monitoring tools such as: New Relic, SumoLogic, Uptime monitoring (Pingdom), CloudTrail, CloudWatch Insights, CloudFormation, CodePipeline, CodeDeploy.
- Extensive working knowledge of managing AWS and Linux OS.
- Experience working with MSSQL, MySQL, in cloud-based environments, as well as demonstrable knowledge and experience of AWS service technologies i.e. Aurora, MySQL.
- Experience of working with NoSQL database technologies (ideally DynamoDB).
- Experience of working with pipeline automation scripting and tooling i.e. Jenkins, Terraform.
- Knowledge and experience utilizing coding languages (e.g. C++, Java, PHP and Python) and frameworks/systems (e.g. AWS).
- Ability to learn new languages and technologies strongly preferred.
- Broad understanding of the lending industry, with the ability to become a subject matter expert on the job.
Soft Skills:
- A strong sense of ownership.
- Excellent written and verbal communication and interpersonal skills.
- Able to effectively collaborate with technical and business partners.
- Can take on full projects from beginning to end.
- Problem solver.
- Team Player.
- Advanced English level.
Top Skills
AWS
C++
CloudFormation
Cloudtrail
Cloudwatch Insights
Codedeploy
Codepipeline
DynamoDB
Java
Jenkins
Linux
Mssql
MySQL
New Relic
PHP
Python
Sumologic
Terraform
Uptime Monitoring (Pingdom)
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Ranked among the hottest tech cities in 2024 by CompTIA, Charlotte is quickly cementing its place as a major U.S. tech hub. Home to more than 90,000 tech workers, the city’s ecosystem is primed for continued growth, fueled by billions in annual funding from heavyweights like Microsoft and RevTech Labs, which has created thousands of fintech jobs and made the city a go-to for tech pros looking for their next big opportunity.
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